structuraly.comReviews of structuraly.com

Poor quality did not receive both items but was sent an email stating that both items were sent. The sweatshirt material is cheap, you can see through it, threads are unraveling, and the print is faded and bleeding through the material. Tried to return and they strung me along offering $3 and $5 for a $58.84 order. I am currently escalating through pay pay.

I would rather give it a zero. I am very disappointed and I should have read the reviews. They overcharged me without any notice. The size was way too small for an XL. The quality was horrible. I will never order from these people again. I will read reviews moving forward before ordering from any website. I'm so disappointed.

If I could give a 0, I would. The merchandise is not what it was described as, and the quality is horrible. Then they make you jump through hoops to make a return request, only to reply that they don't think there's anything wrong with the quality of the merchandise. Do not be decieved by pictures that look great. That's not what you will receive. Never again.

Worst customer service. Delivery took very long. Quality is super bad. Can't return the items. Highly disappointing! Never again!

I ordered 3 sweaters well over 40 days ago and still havent received them. The shipping information stopped 10 days ago when it was in "Morgantown" and now the half rate tracking site they use no longer pulls up my shipping information. I should have not purchased them. Cute designs from facebook ads tricked me and now I am out my money. Terrible company.

If there was a zero star option, I would have chosen it. I just hope and pray that anyone researching this company BEFORE they buy can read this. Don’t do it. The sizes are so far off. I ordered 2 XL sweatshirts. One was big enough for 2 people to get into and the other one was big enough for a small child. This company’s communication is by far the worst infrastructure I’ve experienced n my whole life. Go to temu.com and get what you want for $8 before you spend $72 like me. Dumb, dumb, dumb BUT lesson learned!

Beware - don’t order from this company. The sizing runs small. I ordered four sweatshirts in my normal size and when they finally arrived they were too small. Took numerous tries to finally get a response to my email. No offer for me to return or exchange for correct size. I was told by the customer service rep “to give them as gifts”. Horrible company.

Do not buy from this website! I ordered three weeks ago never got my shirt and the customer service refuses to answer any of my questions! Terrible!!