Heidi G.
DO NOT BUY ANYTHING FROM THEM!
One star chosen because I HAD to select a star to proceed...ZERO STARS! This company is a scam! DO NOT BUY ANYTHING FROM THEM! I purchased a few things from them for my hubby for Christmas, the quality of the items looked decent online. After waiting 5 weeks for delivery (after the New Year), the items were ABSOLUTELY NOT up to their descriptions and the sizing was not even close to US sizing. I requested a return or refund and got a week and a half long series of extremely frustrating chat messages. The customer service rep that contacted me, Sara, was not helpful at all! She offered me a refund of $3USD, at her expense. This confused me, I paid a company $83.56, and they expect their employees to refund from their own pockets...what in the world?! After I told her that was not satisfactory, she upped it to $5USD, then $7USD, then $8USD, and finally $10USD. All the while I was responding with, "No, that is not satisfactory!". At this point I am so mad that I have just dropped it and decided to take the $10. I am getting absolutely nowhere. I will NEVER buy anything from this company again and I'd suggest no one else does either. The quality is absolute crap! The sizing is not US equivalent, and the after sale customer service SUCKS!



