Minority C.
Total scam
Total scam. They close your account for no reason and keep your balance.
Full service bank offering Mobile Banking, Wealth & Treasury Services, Commercial, Healthcare, Trucking, Real Estate & Ag Lending, Prepaid & Payroll Cards.
Stride Bank (stridebank.com) has 55 customer reviews on Five Star Index, with an average rating of 1.0 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 54 reviews with 1 star · Clear filters
Minority C.
Total scam. They close your account for no reason and keep your balance.
Dawnell
Absolutely the rudest customer service I have ever experienced! Melissa is pathetic! Will be filing a complaint with consumer affairs as well as well as FDIC!! Missing $2801 from an account that they partnered with Chime with!!
Julio P.
This is absolutely the worst bank ever they have stolen my money that i funded their account with even though i have a confirmation and transaction number they say i did not send them any deposit. again i have a receipt from my cashapp that says they took my money. i am a 56 year old handicapped man in Florida and $100.00 means a whole lot to me as i am stuck in a wheelchair and am not able to get around. THIS IS HORRIBLE my name is Julio Pazos all im asking for is for them to do the right thing, refund my money
Amanda
I can’t leave no stars so I put one. This bank is the worst bank I’ve ever worked with. They allowed someone to steal all my money within 10 hours and then never helped me get it back. Don’t ever use the card issued through dasherdirect. I think it’s an inside job. It’s hard to service these days and they allow people to steal and they didn’t help me at all. WORST BANK EVER! Zero star. STRIDE BANK! I hope those who have a lawyer sue the hell out of you and put you out of business.
mdr A.
have never been treated so poorly by a bank!! the customer service rep would not repeat her name when I asked for it at the end of the conversation, they refuse to acknowledge their relationship with Chime, yet I have a Stride Bank routing number on my Chime card. Their business practices seem shady, and I reported them to FDIC.
MaKhyla D.
Terrible service as soon as I told them my problem they hung up immediately multiple times with multiple people and I recorded everything! They don’t want to help you they just want your money and ghost you! DO NOT BANK WITH THEM! I will be building a case with them with other people and using my following to tear them down until they decide to do right by their customers.
K A.
How can we get this bank shut down? As I understand the Office of Comptroller of the Currency regulates US banks. Do they have the ability to shut down banks for fraud? How is it that banks like Stride that willfully and fraudulently hold customer funds while the customer remains locked out be allowed to do this practice over and over?
kathy S.
Not sure what these people are up to but I got a Chime card from them that at first, scared me as I thought it was some kind of scam. Now I believe it is a marketing tool that Stride Bank is using to try to drum up business! I was married to a banker for 22 years and we would NEVER have done something like this! Am going to warn all my Oklahoma friends NOT to bank with them! HORRIBLE!