StreamlineyReviews of streamliney.com

If I could give no stars it would be more appropriate. Received a hair styler in a damaged box. The outer packaging was not damaged which tells me the product was damaged before it was packaged. Took the main styler out of plastic bag and the wiring cover dropped off - it was impossible to reconnect it. The product is rubbish. I contacted the company who were polite and agreed to look into it. I told them I didn’t want it as it is dangerous. They told me to reconnect the wiring cover and that it would be ok. They then offered me £5 compensation! I told them I wanted a full refund as the product is unusable and dangerous. They then offered to send me another one but I said that I had since looked at Trust Pilot and seen others had received faulty stylers so I did not want another one. Today I received a message to say that they were sorry that they couldn’t help me. This company is selling dangerous electrical products and should not be allowed to offer them to the UK market.

Sadly I wished I had read these reviews before purchasing from Streamliney. I attempted to cancel my order 5 minutes after completing as realised I’d ordered the wrong size frame. I too had numerous emails where they refused to cancel. My product arrived, as expected it’s wrong, and now they aren’t replying to my emails. Absolutely awful company who are exploiting the UK public.

Very bad customer service and product arrived in a box heavily damaged, then couldn't return it for a return

Avoid this company. They should not be allowed to operate in the UK and require an option for zero stars rather than one. I will be reporting them to trading standards. The product took 3 weeks to arrive. When it did, the quality of the product I purchased was appauling. It was a picture frame which cost £25 but was made of cheap paper covered wood with a plastic screen rather than a glass one. The plastic case was damaged and had a slit up it rendering the frame unusable. I contacted their customer service who proceeded to try and haggle with me over a refund over a number of days. They have no regard for UK citizens legal consumer rights. They were given photographic evidence of the damage and they suggested: a. A £5 refund, b. A half refund, then c. A full refund only if the damaged item was sent back to china to their warehouse first, recorded delivery with a tracking number, which they then highlighted may be very expensive for me. A company like this is exploiting the online purchase method to make a fortune out of UK residents. It shouldn't be allowed. Reading the reviews below, it seems this is a common experience with them, which begs the question of how much money they have scammed out of us overall.

Arrived badly packaged and so the box was damaged. Poor quality product made of cheap plastic that does not work properly. Avoid at all costs.

The company is a scam! The hair styler I purchased is faulty and it doesn't work! The company refuses to give me money back and they advised I need to send the product back to China but it would be very expensive. Stay away from them!!!

Please stay away from this company. !!! Very poor quality product , no chance for refund !! Absolutely no!!!! Customer service no comment !!

I would leave no stars for this company if I could. They are a scam company DO NOT BUY. The product is utter crap and they refuse to refund. ABSOLUTELY SHOCKING!!! AVOID