Hollyland Technology Reviews | Read Customer Reviews of store.hollyland.com

Hollyland Technology Reviews | Read Customer Reviews of store.hollyland.com

Hollyland Technology reviews

Showing 25 reviews with 1 star · Clear filters

Steve P.
Aug 1, 2025
Slow process and horrible communication.
Spent $12,000. They took my money at time of order. It took over a month to get my products. No customer support or communication. Not impressed at all.
Response from Hollyland TechnologyOct 24, 2025
Hi there, Thank you for reaching out to us. We’re sorry to hear about the issue you’re experiencing with your recent order. To help you resolve this as quickly as possible, could you please contact our support team directly at [email protected]. Once you email them with your order details (such as your name, order number, and payment confirmation), our team will review the situation and make sure you receive a clear update and proper assistance. We truly appreciate the opportunity to make this right for you and will do our best to ensure a satisfactory solution. Best Regards, Hollyland Customer Support
Report
Guilherme C.
Aug 1, 2025
pre-order still not shipped
I placed an order (#HLNA11627) on June 30th during the pre-order phase, expecting to receive early access to the product as promised. Today, weeks later, my order still hasn’t been shipped. The company claims the item is already in the U.S. and that they’re doing their best to ship it, but that’s not an acceptable excuse at this point. They offered me two options: either cancel the order or receive a 5% discount on a future purchase. I don’t want to cancel — I made the effort to buy during the pre-order to get it first. But when the product was released, I saw it available on Amazon with next-day delivery, while mine (from the official store!) hasn’t even been shipped yet. This is extremely frustrating and disappointing for a company of this size.
Response from Hollyland TechnologyOct 24, 2025
Hi there, Thank you for reaching out to us. We’re sorry to hear about the issue you’re experiencing with your recent order. To help you resolve this as quickly as possible, could you please contact our support team directly at [email protected]. Once you email them with your order details (such as your name, order number, and payment confirmation), our team will review the situation and make sure you receive a clear update and proper assistance. We truly appreciate the opportunity to make this right for you and will do our best to ensure a satisfactory solution. Best Regards, Hollyland Customer Support
Report
Iker
Jul 18, 2025
Scammers
They are scammers and won't help you when you have a problem. They don't have a visible Return Policy page on their website, so they handpick whether you can return the product for free or if you have to cover all the costs. You email them about the issue and they give you vague, empty replies just to waste time until the return window has expired. Don't buy from them — if you run into a problem or receive a faulty product, you'll pay the price.
Response from Hollyland TechnologyOct 24, 2025
Hi there, Thank you for reaching out to us. We’re sorry to hear about the issue you’re experiencing with your recent order. To help you resolve this as quickly as possible, could you please contact our support team directly at [email protected]. Once you email them with your order details (such as your name, order number, and payment confirmation), our team will review the situation and make sure you receive a clear update and proper assistance. We truly appreciate the opportunity to make this right for you and will do our best to ensure a satisfactory solution. Best Regards, Hollyland Customer Support
Report
RUAAB K.
Jul 17, 2025
I have already told you everything.
I have already told you everything.
Response from Hollyland TechnologyOct 24, 2025
Hi there, Thank you for reaching out to us. We’re sorry to hear about the issue you’re experiencing with your recent order. To help you resolve this as quickly as possible, could you please contact our support team directly at [email protected]. Once you email them with your order details (such as your name, order number, and payment confirmation), our team will review the situation and make sure you receive a clear update and proper assistance. We truly appreciate the opportunity to make this right for you and will do our best to ensure a satisfactory solution. Best Regards, Hollyland Customer Support
Report
Mattia Alessandro C.
Jul 4, 2025
Annunciati i microfoni per una data e…
Annunciati i microfoni per una data e rimandati nel totale silenzio Al momento dell'apertura dei preordini il pagamento tramite PayPal c'è ma non è disponibile Confermo l'ordine con un altro pagamento dopo aver compilato tutti i dati L'ordine viene processato con la mia mail secondaria (che non ho proprio usato per aprire, né inserirla per la creazione ordine) In più nella mail di conferma ordine MANCA IL MIO NUMERO CIVICO nell'indirizzo Cosa che avevo 100% aggiunto. È stata un'esperienza orribile comprare tramite il sito, non mi permette nemmeno di accedere al mio account Se il prodotto ordinato ha la stessa qualità del servizio, ho veramente perso soldi.
Response from Hollyland TechnologyOct 24, 2025
Hi there, Thank you for reaching out to us. We’re sorry to hear about the issue you’re experiencing with your recent order. To help you resolve this as quickly as possible, could you please contact our support team directly at [email protected]. Once you email them with your order details (such as your name, order number, and payment confirmation), our team will review the situation and make sure you receive a clear update and proper assistance. We truly appreciate the opportunity to make this right for you and will do our best to ensure a satisfactory solution. Best Regards, Hollyland Customer Support
Report
Carlo Grotti T.
Jun 6, 2025
Horrible support
Great experience with the microphone, horrible with the support. I've asked only a simple thing: where can I buy the usb-c receiver, as I've lost it. They start told me to login on the site, open a ticket, write a request to the after sale etc.. now I can't even login cause the site have a bug and doesn't charge the captcha.
Response from Hollyland TechnologyOct 24, 2025
Hi there, Thank you for reaching out to us. We’re sorry to hear about the issue you’re experiencing with your recent order. To help you resolve this as quickly as possible, could you please contact our support team directly at [email protected]. Once you email them with your order details (such as your name, order number, and payment confirmation), our team will review the situation and make sure you receive a clear update and proper assistance. We truly appreciate the opportunity to make this right for you and will do our best to ensure a satisfactory solution. Best Regards, Hollyland Customer Support
Report
Armand R.
Jun 6, 2025
$2800 theft
I paid over $2800 on April 24 for a product I have not yet received.
Response from Hollyland TechnologyOct 24, 2025
Hi there, Thank you for reaching out to us. We’re sorry to hear about the issue you’re experiencing with your recent order. To help you resolve this as quickly as possible, could you please contact our support team directly at [email protected]. Once you email them with your order details (such as your name, order number, and payment confirmation), our team will review the situation and make sure you receive a clear update and proper assistance. We truly appreciate the opportunity to make this right for you and will do our best to ensure a satisfactory solution. Best Regards, Hollyland Customer Support
Report
Timothy
May 15, 2025
Never got it.
Looking back at it after weeks had passed, I realized I never got one in the mail. I've been too busy to pay attention if anything was dropped in front of the house, but I check my mailbox every few days. I did not even get the product, and you guys constantly remind me to send a product review. Thank you
Response from Hollyland TechnologyOct 24, 2025
Hi there, Thank you for reaching out to us. We’re sorry to hear about the issue you’re experiencing with your recent order. To help you resolve this as quickly as possible, could you please contact our support team directly at [email protected]. Once you email them with your order details (such as your name, order number, and payment confirmation), our team will review the situation and make sure you receive a clear update and proper assistance. We truly appreciate the opportunity to make this right for you and will do our best to ensure a satisfactory solution. Best Regards, Hollyland Customer Support
Report