Fifa is listed under Ball Games.
Fifa (store-eu.fifa.com) has 146 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Brian H.
Like others have said, you have no option but to pay for express shipping...a service that in the end you won't even get. Zero transparency, unable to get any updates other than the fact that they took my money.
Jade L.
Wanted to buy accessories for the Women’s World Cup 2023. The FiFA World Cup shop online is a horrible experience. They do not disclose the shipping cost until you paid and they charge more than the products I was expecting to pay! Like who charges $130 for a ball and 2 flasks? How ridiculous FiFA, how ridiculous. I sent an email within minutes of realising I have been ripped out. No response and within 24 hours - they dispatched it and have not even read my email. Now they want you to fill out a cancellation form and now I have to waste more time! I tried to contact them on the day and no one there! Their contact numbers don’t work. STAY AWAY AND SHAME ON FIFA!
DerSchredder
Wer das liest ist dumm
Hugh M.
Ordered a poster, they sent the wrong poster, asked me to provide evidence countless times, which I did, then asked me to fill out a form, which I did - twice. They were then supposed to send me back a return label, which they didn’t and told me because I had ordered the item in the UK this was not something they could do, I paid the shipping to return the item, and they refunded however did not refund the original shipping or cover the cost of my return shipping. Many emails sent, informed that they were busy and I needed to be patient, now just ignore emails- Avoid for your own good
Alain L.
Commandé un lot d’écharpes Mondial 2023… (340 €)… aucune nouvelle !
Mrs. J.
FIFA Store online charges an exorbitant fee for “express” shipping and then does not ship within that timeframe. Canceling an order that has not yet shipped is nearly impossible. The online customer service support is a runaround. Do not buy from FIFA online.
BC
Product not sent no option for cancelation only return and refund however dispatch never took place... Whole online shop is a scam.
Phil N.
Wie sich das Unternehmen verbessern… Wie sich das Unternehmen verbessern kann in dem sie fair sind aber das kriegen diese popo Piraten ja nicht hin da wo genug Kohle ist stopfen sie ihnen alles in den Rachen...und wir kleinen Menschen leiden wie so oft Server dreckiges pack Verhältnis habe seit fast 5 Monaten nix anständiges gezogen...deshalb geh ich zur Konkurrenz und lass mir münzen liefern EA bekommt schon seit monaten nur ihre läppigen 5% Steuer beim transfermarkt von mir wenn ich was verkaufe oder kaufe ihre billigen fifa points können sie sich sonst wo hin stecken 🤣🤣🤣🤣🤣🤣ich hab meine münzhändler die machen mich 1000% mehr glücklicher als Ea...und das wird auch so weiter gehen und wenn es dann irgendwann fähige Konkurrenz gibt gegen EA wars das für mich ich wechsel sofort ohne mit der Wimper zu zucken beim EA diesen Kindergartenverein nicht mehr länger am besten alle Server Schrotten von denen
