Stickers International (Custom Genie)Are you ready to take your creativity to the next level? bring your ideas to life and stick them on any surface with high-quality stickers. Join countless satisfied customers.
Stickers International (Custom Genie) (stickersinternational.us) has 455 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Claim this listingPrint & Graphic Design · Homestead, Florida
Excellent
Print & Graphic Design · Clearwater, Florida
Excellent
Print & Graphic Design · Doral, Florida
Excellent
Print & Graphic Design · COOPER CITY, Florida
Excellent
Showing 45 reviews with 1 star · Clear filters
Jim
Not what I wanted/expected
Response from Stickers International (Custom Genie)Mar 13, 2023
Dear Jim, We are sorry we did not meet your expectations, to better serve you and other customers can you provide additional information? Thank you!
customer
By far one of the most unprofessional experiences I’ve ever had with the company. The online website was very confusing to order a simple domed decal in return I got a product that is useless,over priced, and no solution was provided.
Response from Stickers International (Custom Genie)Nov 22, 2022
Hi Marc, Thank you for your review and we apologize for the inconvenience. We will be reaching out to you directly to obtain more information and hopefully find a favorable solution.
SS
I aligned my stickers perfectly and checked the proof - they were exactly lined up and then when the stickers came in the mail the logo was off center. Unfortunately I was counting on these for an event and won’t have time to replace them, so I’ll be using the bad batch. Just a bummer.
Response from Stickers International (Custom Genie)Oct 26, 2022
Dear Customer Thank you so much for giving us your feedback. We really appreciate it and strive to take action on it. We will contact you via email to gather information and picture on what your received.
Brian S.
Horrible communication, product never arrived as of yet and it’s been 2 weeks. After a week of email no response and no product, I even requested to cancel the order and no response.
Response from Stickers International (Custom Genie)Sep 27, 2022
Dear Brian, we apologize for the inconvenience you’ve had so far. I am here to help, please contact me directly at [email protected] and I’ll be sure to help. We tried to reach you but were unable to reach you with the information we currently have on hand. I l look forward to hearing from you so that we can resolve this as soon as possible and improve your opinion on our brand, service and products
M.Y
I recently placed a custom dome sticker order with Stickers International. When I received the final product, I was satisfied with everything else but the color. I looked back at my order process and the final approval artwork color from the company was way off from the artwork color I submitted them. During the approval process, there was no mention about the change in color in the email. We only talked about the size and the cutline. I did not even think that they would have changed the color. I contacted the representative and at first they said that I did not provide the color code to them. I told them that I did not see any box during the order process where I could put in the color code because I would have put it in if there was one. They sent me a screenshot of the page where you put in the color code but that page does not come up when you do a custom order like I did. I also told them that but they kept on saying that yes it pops up... Well it did not so there definitely is something wrong with your website. They kept on repeating since I confirmed the final artwork (which did not mention anything about the changed color) they don't have any responsibility over this. Overall not very satisfied with the customer service. Please update your website so the custom order page also has a place to put in the exact color code or train your design reps to mention it if the color has been changed from the original artwork.
Response from Stickers International (Custom Genie)Oct 3, 2022
Dear customer, We apologize for the bad experience you had with your last purchase. Our goal is to always deliver custom stickers that meet your expectations. In order to give you the best experience possible when it comes to matching colors, we recommend certain guidelines for your artwork, this way we can match your design as much as possible to your specifications. Here you can find the full guide: https://www.stickersinternational.us/faqs/artwork/ If you design your sticker on our website, you can provide a Pantone code for us to give you the closest match to your desired color. In case you have any questions you can always contact us at [email protected]
Oleavanti
Fast, accurate and easy to use. We use them for all of our short/run labeling needs.
customer,johny
My 1 star review can and will go up later after I see the goods.2-22-2222
Response from Stickers International (Custom Genie)Mar 16, 2022
Hello Johny, I apologize for this inconvenience we will follow up on this shipment via email
customer
I ordered 15 stickers for a special event and received a blank roll in the mail. Haven’t received any reply back about rectifying the issue.
Response from Stickers International (Custom Genie)Feb 14, 2022
Hello, I apologize we will contact you ASAP to correct this.