mike
poor communication
poor communication. it took multiple days to get things figured out and then was told that i had to cancel the order and reorder per the specifications of the design team. I asked on multiple emails for the gentleman to please call me so that we could resolve the issue immediately and get my stickers ordered, which never happened and therefore I did not have what I needed for my conference
Response from Stickers International (Custom Genie)Jan 23, 2024
Good day Mike, I apologize for not responding promptly to your request for a call to expedite the resolution, it was not our intention to leave you without the stickers you need for your conference, I assure you that, we are taking steps to improve our processes to prevent similar issues in the future. Thank you for your patience and comprehension.