StepUP Stair PartsStepUP Stair Parts design and handcraft the highest quality Metal & Wood Stair Parts at reasonable warehouse prices!All Stair Parts are ready to install; find our volume pricing discounts and FREE Shipping offers. Proudly Made In America, Crafted by Skilled Amish Carpenters.At StepUP Stair, we provide the right staircase parts you need the first time! With our highly trained personnel, we take the time to get it right. We pride ourselves to step you though the process from Envision to Reality; the StepUP difference!StepUP envisions…StepUP creates…StepUP beautifies…StepUP is Stair Parts Imagined!!
StepUP Stair Parts (stepupstair.com) has 183 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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John M.
Dave is very knowledgeable with stair parts & application. The special order parts I had made turned out beautiful.
Response from StepUP Stair PartsApr 18, 2026
Thank you for the review of your overall experience with StepUP Stair! We highly value our superior quality of stair parts with special attention to details for special orders. We look forward to serving you and your company again!
Aaron G.
They were everything that I expected. They did a nice job of packing it so that they don't get scratched also.
Response from StepUP Stair PartsApr 18, 2026
Thank you for the review of your overall experience with StepUP Stair! We highly value our superior quality of stair parts with secured shipping. We look forward to serving you and your company again!
Donald P.
Well I got it right on the second order and I received the balusters quickly so I could repair my stairs. I ordered the wrong size the first time. Kinda disappointed that you really don't have a very good return policy or any really so I had to eat the first order. When I got the second order they were a bit taller than the ones on my stairs but I made it work and it turned out awesome. I was surprised to find the same baluster layout as mine since my house is now 23 yers old but you guys had the exact same style, yay!!! Got them all installed and painted and it looks fantastic, thank you.
Response from StepUP Stair PartsApr 18, 2026
Donald, we thank you for the review about your overall experience with StepUP Stair! We highly value our customer service and quality workmanship for our clientele. Despite the unforeseen We always love to hear positive remarks from another pleased StepUP customer.
Rose B.
David helped me to figure out which stair parts I needed for my staircase. We moved into a new house and I didn’t know what to buy. He was very helpful. I found this website because they had a lot of different nice options which I couldn’t find elsewhere. The balusters arrived on time but were the wrong items. I called David back and he made sure we got the right items in 2 day shipping. My contractor installed them immediately and the stairs look stunning!
Response from StepUP Stair PartsApr 18, 2026
Rose, we thank you for the review about your overall experience with StepUP Stair! We highly value our customer service and quality workmanship for our clientele. We always love to hear positive remarks; even when a mishap causes our service team StepUP to please another customer.
Mark P.
The product arrived on time. It shipped well no damage. The pieces were perfect straight and install only took a matter of hours. Glad to have your product. It made our steps a whole lot safer. They’ve been re-carpeted and it looks perfect. Thanks again
Response from StepUP Stair PartsApr 18, 2026
Mark, we thank you for the review about your overall experience with StepUP Stair! We highly value our customer service and quality workmanship for our clientele. We always love to hear positive remarks from another pleased StepUP customer.
Larry
I received guidance on the type of wood for my project and they told me how hard or easy it was to stain and topcoat various types of wood. The same person also let me know that my order was shipping and gave me guidance on the cheapest way to package my order for the cheapest shipping price.
Response from StepUP Stair PartsApr 18, 2026
Larry, we thank you for the review about your overall experience with StepUP Stair! We highly value our customer service and quality workmanship for our clientele. We always love to hear positive remarks from another pleased StepUP customer.
Jeffrey
Incredibly talented woodworkers!! Great business acumen. Well worth the price. Excellent experience. Would recommend to anyone.
Response from StepUP Stair PartsMar 11, 2026
Thank you for your kind remark about our workmanship! Particularly, we recognize the value of our Made in the USA stair parts by our skilled woodworking artisans. We are grateful for your considered recommendations.
BL
Great product. Good quality. It was a little longer than what I specified or thought, but that wasn't a big deal to fix.
Response from StepUP Stair PartsApr 18, 2026
Thank you for the review of your overall experience with StepUP Stair! We highly value our superior stair parts; including a little extra to ensure you have enough...sorry, if additional length was an issue; usually never and always appreciated.
