Talon H.
The mission newel post I ordered came…
The mission newel post I ordered came well packaged and very well made. It's solid and the parts are put together with no gaps. I ordered the large 7" base one and it was a lot taller than I realized but it's fine. The quality of the hard maple was top notch. The knewl attachment block also arrived just fine. It doesn't have any top down holes to put a socket and lag bolt into down from the top. I'm able to screw into it from the bottom with two lag bolts so it's ok. If you need to go from the top you may need to use a large drill bit used for pulling electical cables to give you a socket hole. Great craftmanship and glad it's American Made..
Response from StepUP Stair PartsOct 8, 2021
Thank you for the thorough review about your overall experience with StepUP Stair! We highly value our customer service; we appreciate your comments and suggestions. We hope that you would provide a product review of our mission newel post and/or newel attachment block. Our goal is to serve every customer with our high level of stair expertise coupled with our premier grade of USA-Made stair parts.