StepUP Stair Parts Reviews | Read Customer Reviews of stepupstair.com

StepUP Stair Parts Reviews | Read Customer Reviews of stepupstair.com

StepUP Stair Parts reviews

Showing 157 reviews with 5 stars · Clear filters

David D.
Dec 5, 2024
Extremely understanding when my product…
Extremely understanding when my product was returned due to an address discrepancy on my part. StepUP came through and re delivered. Product is incredibly satisfying!
Response from StepUP Stair PartsDec 10, 2024
Thank you David for your comments about your overall experience with StepUP Stair with how we strive to make the whole experience great despite issue regardless of whose mistake! :) Our goal is to serve every customer with our premier grade of stair parts with its dedicated team to serve each of our customers.
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Dave B.
Nov 27, 2024
Surine project
Great products and service delivered on time
Response from StepUP Stair PartsDec 10, 2024
Thank you Dave for your thoughts and review about your overall experience with StepUP Stair customer service and product excellence! Our goal is to serve every customer with our premier grade of stair parts with quick turnaround.
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Renee
Nov 18, 2024
Would buy from here again
Quick shipping, good customer service.
Response from StepUP Stair PartsDec 10, 2024
Thank you Renee for your thoughts and review about your overall experience with StepUP Stair customer service and fast shipping! Our goal is to serve every customer with our premier grade of stair parts with quick turnaround.
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Al M.
Nov 10, 2024
Quality material
Quality material
Response from StepUP Stair PartsDec 10, 2024
Thank you review about your experience with StepUP Stair quality stair parts! Our goal is to serve every customer with our premier grade of stair parts day in and day out.
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cory a K.
Oct 29, 2024
I got just what I ordered fast shipping…
I got just what I ordered fast shipping altho with was free with such a big purchase but will be purchasing again from them today
Response from StepUP Stair PartsDec 10, 2024
Thank you Cory for your thoughts and review about your overall experience with StepUP Stair customer service! Our goal is to serve every customer with our premier grade of stair parts with reasonable pricing overall.
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Brian G.
Oct 25, 2024
Great company that provides excellent products and great service
StepUP Stair provided a great product and great service. The wood craftsmanship is excellent and looks great. The company is also very responsive to any issues. I had some damage during shipping and the owner quickly responded with replacement products. He was very friendly and helpful. I highly recommend this company for your stair projects. The prices are also good.
Response from StepUP Stair PartsOct 28, 2024
We thank you for the thorough review and the confidence placed in StepUP Stair! We always love to hear positive remarks from another pleased StepUP customer despite issue that occurred during shipping. We highly value our superior value and quality of stair parts along with our dedicated customer service from one of the owners. We always love to hear from a pleased customer.
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BGeorge
Oct 24, 2024
Quick service and great product
Quick service and great product. Competitive pricing and made in the USA.
Response from StepUP Stair PartsOct 25, 2024
Thank you for your review! In particular, the value you and we place on Made in the USA products is vitally important; particularly when they are coupled with competitive pricing and attentive service. We appreciate your partnership together to grow the manufacturing in our country.
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Joe F.
Oct 21, 2024
We ran into some minor issues
We ran into some minor issues , and step up got right to the bottom of it and took care of it completely. I will be doing more business soon , thanks
Response from StepUP Stair PartsOct 25, 2024
We thank you, Joe, for the review of your overall experience with StepUP Stair! We highly value the the superior value of stair parts along with our customer service which you saw first-hand. We are pleased that our team Stepped UP and made any imperfection, perfect again for you! We look forward to serving you going forward.
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