The official memorabilia provider of the New York Yankees, New York Knicks, Derek Jeter, Odell Beckham Jr., New York Rangers and more! Authenticity Guaranteed!
Steiner Sports (steinersports.com) has 59 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Equipment & Associations · Poughkeepsie, New York
Excellent
Equipment & Associations · Amherst, New York
Excellent
Equipment & Associations · New York, New York
Excellent
Equipment & Associations · BRONX, New York
Great
Showing 50 reviews with 5 stars · Clear filters
Robin M.
We recently ordered a few items including baseball cases. One of the cases was the wrong one. I called and spoke to Doreen. The entire situation was resolved easily and quickly (less than 5 minutes). Great customer service matters. Doreen rocked!!!
Erik B.
I purchased 5 cases from Steiner Sports. Unfortunately 2 of them were damaged and another was missing a part. Tyler immediately responded to the issue and got replacements shipped out. I cannot understate how thankful I am as a customer to to receive such quick and effective support. Will not hesitate to be a customer again in the future.
Allen
The display case I received was damaged. Tyler took care of my problem in a very professional manner. His quick response to my problem is greatly appreciated.
Lauren McGrath S.
Wonderful Customer Service! I needed to modify the shipping speed on my order (a Father's Day gift for my husband) and Tyler was beyond helpful. He followed up with me via email, initiated the change in shipping and and confirmed with his warehouse that this would be honored. I wish all companies had this level of customer service. So impressed.
Newt R.
Tyler could not have been any more helpful with regard to my problem. I wouldn’t hesitate to patron Steiner Sports again after my wonderful experience!
Consumer
I have just had a fantastic customer service experience thanks to Tyler. After having logded a complaint about an order i was charged for but never recieved with another of Steiners customer service agents (who is no longer with the company), i was frustrated and angry with the company. I had all but written them off and was no longer going to do any business with them. I decided to try getting my complaint resloved one last time and this time my complaint was handled quickly, professionally and i was kept updated throughout the entire process. Tyler single handedly restored my faith in the company and i will continue to do business with them thanks to him.
Stephanie
I really had an amazing experience. I ordered a signed jersey for my husband and noticed shipping was going to be delayed. I immediately reached out to the chat service and was helped by Tyler. Let me tell you! From the beginning he was very helpful and his follow up even after to make sure everything was good didn’t stop. I was able to add expedited shipping and got my husbands gift super fast. He opened it yesterday and thumbs up! It is AMAZING. So happy that I ordered from Steiner Sports and even happier with the customer service I received from Tyler.
Rani K.
You’ve gained a customer for life!!! I had ordered a Super Bowl LIV Patrick Mahomes signed helmet. Doreen helped me to acquire it. Unfortunately, unforeseen financial difficulties required that I return my prized possession. Doreen then assisted me with the process of returning the item. Your company’s customer service is phenomenal. You have excellent people working for you and Doreen is one such person. I thank her for all the assistance I have received with my orders and return.