Steiner SportsReviews of steinersports.com

Matthew provided me with excellent customer service!

Matthew was awesome with resolving my issue with the wrong item being shipped out by the warehouse. GREAT JOB Matthew.

Tyler was extremely helpful from a customer support perspective. I had some difficulty with an order I received and Tyler jumped through hoops to get the correct answers. Not only was he able to remedy the situation, but his communication was thorough and consistent throughout the the process. This was the best and most consistent customer service I've had in a long time!

Christin was GR8 to deal with!!! Helpful and concerned for my satisfaction.

I had a question about an old certification sticker that wasn't in their current system. Cristin went above and beyond to help me and was very courteous.

This review would have been one star if not for Doreen. Not only did she take the initiative to check in with the warehouse to find out that my order had either been misplaced or out of stock while I had been waiting for two weeks for a shipping confirmation, she followed up with me in a timely manner, as she promised, and followed through with a replacement item. Doreen is the epitome of exemplary customer service and although I was turned off by Steiner Sports, I credit Doreen for saving the store’s reputation for me.

I thought that my package was already delivered by Dhl in another state so I immediately emailed sports memorabilia and Matthew answered me really fast and explained everything to me I now have my package because of Matthew’s help. Matthew provided excellent customer service I really appreciate that. Thanks again Matthew

A package was lost by Feddex, and Tracie helped me understand how to go through the process of finding it. The package was found but even if it had not been found, I was comfortable that with Tracies help there would be a positive outcome.