William S.
Positives and Negatives.
Ok, so I would have given 5 stars as the m10 is as advertised and very good construction.. The best quality item I've bought online in quite a while. But.... There should definitely be more detailed assembly instructions in the box as the videos leave out a lot as well. I've worked in manufacturing of cutting edge products and know how challenging putting together a cost effective assembly instruction for the box, so I somewhat understand.. Customer service gets zero stars from me though. They were somewhat responsive until I completed the purchase, but are ghosts now. I didn't receive the rail lube, and the extra limb I ordered was the 75lb instead of the 120lb limb I requested. I have tried calling and sending emails to no avail. I would be willing to pay any increase in price for the 120lb limb, as I was only charged for the 75lb, and also would like to purchase the red dot sight and some other goodies, but not comfortable doing that until I get the original order settled properly... One more thing. The back plastic caps on the bolts come out and will shred the string if used. They should be glued in. Can someone from steambow please respond to me. Great product, but just a few unacceptable hiccups in Customer svc.



