Sapphire ResortsReviews of staysapphire.com

Their sales representatives are not just persistent—they are incredibly aggressive, often pressuring consumers to sign contracts on the spot without providing adequate time for review. These contracts are filled with fine print and overly complicated terms that are difficult to understand without careful and thorough analysis. Consumers who fail to fully comprehend these terms often find themselves locked into agreements that do not meet their needs or expectations. This high-pressure approach feels manipulative and dishonest, rather than the fair and transparent business practices that consumers deserve.

This company is an absolute nightmare to be stuck in a contract with. Stay away from their resorts; you will have sales presentations that you are stuck in with very pushy people. Once they trick you into signing a contract, you’re stuck for the rest of your life. It is not worth it.

Terrible company. Lied and mislead us. Their resorts charge many extra fees, are old and dirty, and outdated. Their customer service is rude. Total scam of a company. We stayed at their top resort at the beach and left 2 days earlier because room was filled with black mold and my daughter was getting sick.

This company is a total scam, if I could rate a negative star I would, they misrepresent there program. I paid in full and was lied too and never got anything that was owed to me.

If I can give a freaking 0 star, I’ll give them no star and I’ll give them a go F yourself.. These people are big scammers. I am so angry. I’m going to sue this company and everyone of these scammers and I’m going to report business bureau, I’m going to sued this company because this company lied to me. They freaking tricked me had me sit for a hours tell me all kind of lied and tired my ass out and then had me sign this crap contract and now tell me everything is book and a whole different Story than they originally tell me in the beginning. These f scammers stop here today I’m going to put them on the news channel and everywhere.

It has been several months of us contacting Sapphire Resorts to be let go from our timeshare and they show no signs of any cooperation. So far, they have not offered any help or answers as to why the presentation they gave was almost completely opposite information from what they were actually selling. Their advice is to sell or gift it to someone, which still leaves us on the hook until someone is willing to take it, and no one is. We also do not want to be held responsible for passing this over to an innocent person knowing that Sapphire lied to us about the details of the timeshare. We have not been able to use it one time. Every time we have attempted to set up a trip, nothing is available regardless of the dates, times of year, or locations. According to the salesman we would have no problem using it, there are a ton of available properties around the world, and worst of all, that it would be worth more money one day! Do not give this company your business. They will not keep their word, they will not offer solutions or help, and they do not have customer service skills. They lie to make money and lock you into a meaningless contract.

Paid in full but insane maintenance fees keep going up and a 75 a month penalty they are a scam

Scam only getting one star because I have to put something.. It’s a money pit constantly paying money then fees and never get a booking . Yall suck