Bertram S.
Ordered for my wife
Ordered for my wife. Arrived - don't fit. Tried to find information to contact the company. ???? Not there. the site lists a website to contact but it is only for purchasing. Sorry I bought from them.
Ssunu is listed under Clothing & Underwear.
Ssunu (ssunu.com) has 486 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Bertram S.
Ordered for my wife. Arrived - don't fit. Tried to find information to contact the company. ???? Not there. the site lists a website to contact but it is only for purchasing. Sorry I bought from them.
Angela W.
We ordered a ‘stunning’ blue and white wrap dress that looked amazing and had fab reviews. The item when delivered was of poor quality and needed to be returned. The item cost £50 (incl postage) and when contacted to return the following options were given: 1) accept $12 - increased to $24 after negotiation and don’t return. 2) pay for postage and return to Dubai - £100+ We did the former however are very out of pocket and feel misled by the website.
Jan C.
Don’t order I am so disappointed at the fit of the dresses I ordered. Cheap synthetic material although in nice colours. NO returns policy or money back info in the parcel when it arrived but also no returns address. Cheap looking with poor fitting cutting me right across the boobs, I wish I had listened to the poor feedback on this site. rubbish really and by the sound of it no hope in hell of getting a refund ! Waste of money
Peter K.
Scam! No product but charged me. USPS never picked up because nothing there
Karen W.
Don't be taken in by this company - they will not accept returns even though when asked the question they say they offer and I quote "free returns within 30 days". They also pretend to have a presence in the UK - they don't. My advice - avoid.
Margaret
This company is operating a scam. I ordered two dresses which took 3 weeks to arrive. The dresses were poor quality and did not fit. I tried to email the company but email address didn’t exists. I bombarded their Facebook page and finally got a response. The outcome was they offered me $14 (£11.72) compensation and said not worth returning dresses as have to go to Dubai not USA or even their UK depot. The dresses cost me $84.53 (£72) the emails were rude and take it or leave it attitude. Iv contacted my credit card fraud department who have been very helpful.
LizG
Cheap clothes in thin nylon-like material but pretty colours. Neither of the 2 dresses I ordered were any good - so static they literally made my hair stand on end. I ordered on the basis that the website said "easy returns" and the facebook post I had seen one of the dresses on said "free returns in 30 days". They do no accept returns unless the items are faulty. When I insisted, they said I had to return to a warehouse in Dubai, tracked at my own expense, despite advertising that they have warehouses in the UK and USA. That would cost more than the items cost so I accepted the partial refund they offered me, but asked for their registered company / office address. After 8 prevaricating emails, asking me why, telling me the address was "USA" and then giving me the warehouse in Dubai again, they said that they would not give me their registered address. Which leads me to the conclusion that they are running some sort of a scam. Or are not legitimate in some way.
Penelope L.
I only received 1 dress, not 2