SquaretradewarrantiesReviews of squaretradewarranties.com

Absolutely the WORST WARRANTY COMPANY out there. We have a dryer purchased from Costco just shy of 3 years. The heating element went out. It took 2 calls to get a service tech out to our home. (This is after the first call with Alison - the AI Rep went south quickly). Then the part(s) finally ordered, service tech scheduled - takes 1 week to get service tech out. Service tech shows up - yes, heating element out but wrong part ordered, cannot be fixed. Service tech orders correct part. That order was cancelled and 5 calls and 6 days later, still no part, no scheduled fix and no dryer working. Absolutely NO ACCEPTABLE. I will never order a warranty from this company - there is no warranty - they just keep you on the phone until you give up and buy a new appliance. TERRIBLE!

We paid for this through ATT for cell phones. After years of paying we tried to file a claim and they would not cover our cracked screen. Furthermore, they have been charging me for well over a year even though I cancelled, I call to cancel and it doesn't get resolved. Run and don't purchase!!

Bought 5 year repair / replace warranty on a TV from Walmart in 12/22. After already having a computer board replaced in ‘24, having problems getting someone to actually come and fix the current problem. Getting the runaround requesting that I self-diagnose by operator prompt. Warranty does not expire until 12/27. My claim with either be satisfied by on-site technical support, item replacement, or legal action.

I have been waiting since the end of November for a refund of $234 for repair to my Maytag dishwasher which was repaired by a Maytag technician. I thought my warranty was with Maytag but it was with Square Trade. I was assured when I called Square Trade that I merely had to send my receipt in for a refund. It is now January 2nd and still no refund. I have sent all requested information and continue to get a form letter back stating that they are unable to contact the repair store. I’m still waiting for a response to my last email which was sent before Christmas, but I’m not hopeful. I will never buy another extended warranty from this company again. I’ve tried to escalate it but only get to speak to a customer service rep who looks at the issue and says they will escalate it but nothing happens. I purchased the dishwasher from Home Depot so beware if you want an extended warranty with this company.

29 days to replace a TV first TV they sent was broken two weeks later second TV the screen was shattered I'm now in possession of a broken TV waiting for them to get back to me.

Almost 4 weeks later, Allstate and Square trade stuck to their story that they wanted more documentation from the gas company Nipsco. The technician they sent five days after our request only wore a vest, he did not bring a gas sensor to confirm there was a gas leak. He showed no credentialsto prove he was a technician. The fact that the warranty company for Home Depot works remotely in a foreign country is troubling. Don’t do it. You’re wasting your money on a to prove he was a technician. The fact that the warranty company for Home Depot works remotely in a foreign country is troubling. Don’t do it. You’re wasting your money on an extended warranty with Allstate or Home Depot or any big box company. Square trade emailed and asked for stove documents for a repair, AGAIN. 23 days later we are STILL without a stove. I stated they weren’t listening because they took the NIPSCO copy stating the problem. They’re incompetent and need a company supporting us in the US. Not timely at all. A real SCAM!!!! They act like a ‘team’ that is remotely on another continent. Buy local and get a technician local and timely. You’re not in good hands with All State. Negative stars if allowed.

I am in the process of BEGGING SQUARE TRADE to PLEASE RETURN MY PACKAGE TO ME! I sent them a product, they have returned it to a previous address, and guaranteed me they would get a signature upon return.FEDEX did not get a signature. Now Square trade has disrespected me (I GUESS I TALKED OVER A YELLING SUPERVISOR, SO I DISRESPECTED HIM ALSO) and will not help me.I have asked them to have SQUARE TRADE TO ISSUE A CALL TAG, HAVE FEDEX PICK UP THE PACKAGE AND SEND THE PACKAGE TO ME. THEY REALIZE THERE IS A LIABILITY AND WILL NOT DO THIS. FEDEX WONT HELP ME IF SQUARE TRADE DOES NOT COMPLY. I JUST WANT MY PACKAGE BACK!!!!I HAVE EVEN FAXED THE CUSTOMER TWICE AND LEFT VOICEMAIL ONE.