SpudbrosexpressReviews of spudbrosexpress.com

I visited the Birmingham branch with high expectations, but unfortunately the experience was very disappointing. Firstly, the queues were extremely long and didn’t seem to be getting any shorter. When I was finally served, I ordered the tuna and coleslaw baked potato, which cost £9. They managed to get the tuna, but then told me they didn’t have any coleslaw. I waited for around 10 minutes, but there was still no coleslaw, so I eventually decided to leave with less than what I had paid for. What disappointed me further was the lack of any apology or acknowledgement of the inconvenience. I was left feeling that I had paid a lot of money for something that wasn’t what I had ordered. As for the food itself, the baked potato was very dry and the tuna tasted processed rather than fresh or gourmet, as I had been led to expect. In fact, I would go as far as saying it was one of the worst baked potatoes I’ve had. I’ve had much better potatoes elsewhere for considerably less money. Overall, I really couldn’t justify the £9 cost for what I received. Unfortunately, based on this experience, I wouldn’t recommend it and I definitely won’t be a repeat customer. The owners really need to read and fix these issues otherswise they won’t have a business!

Doncaster store Staff rude and too busy talking on their phones to serve customers, potato cold and hard

One of the staff standing right outside the main doors vapeing away and rubbing his hands through his hair every 2 mins I wonder did he wash his hands when he went back behind the counter

Didn’t even end up ordering as the staff (three women) were too busy taking and on their mobile phones to even acknowledge me for the first few minutes. Then they claimed to be ‘wiping down’. I waited longer, yet they still didn’t take my order. Left and ate somewhere else.

Whilst the portion is large, the potato was too oily (way too much butter) and the skin was soggy, threw it away

Not nice, thought it would be different it was a wet potatoe with a weird taste. Never returning thanks. Dont know whats the hype about. Overpriced!!!

Given me food poisoning ,absolutely disgusting

Doncaster The staff do not seem interested in serving customers. I waited for over an hour, even though there were only five people ahead of me. Suddenly, we were told that they would not serve any more customers because they needed to clean. After around 15 minutes of cleaning and taking out the rubbish, the lady did not change her gloves after finishing the cleaning. She only changed them after I pointed it out to her. I do not recommend this place. Very poor service and a lack of professionalism.