Online learning that ends with a job. Learn data science, UX/UI, software engineering, cyber security, and tech sales skills with 1:1 mentoring from industry pros - get a real job or your money back.
Springboard (springboard.com) has 358 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Also known as
springboard.com
Website
springboard.com
Category
School & High School
Location
San Francisco, California
Listed on Five Star Index
2026
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The company replied to 3% of reviews.
Latest
Most recent review: October 2026.
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Sounds like an absolute scam of a company. Their materials are just sourced from other free or cheap programs online, and they charge about $10,000! You can literally go to a top business school in Europe to get a masters for less than this. Why would you pay some online "bootcamp" all that money for digital certificate that employers laugh at!?
Response from SpringboardNov 3, 2021
Hey Jack! Thank you for your feedback. We'd love to help clarify any questions or concerns you may have about Springboard's mentor-led programs or tuition model. Please feel free to write to us at [email protected].
AT
Adi T.
Springboard-Waste of Money
Don't waste your money with Springboard. Nobody knows about Springboard. If you want a certificate in Data Science , join the other well known boot camps.
It's too much money with Springboard. They do not have expertise, they outsource everything
RB
Richard B.
This whole debacle began in 2020
This whole debacle began in 2020, when I was trying to find a job in the IT field and a way to improve my skills to become a data scientist. I received an e-mail advertisement from Springboard, which they guaranteed that if I took their course in data science that I could find a job after 6 months of completing their online course. I took them up on their offer, which costs $12,000, most of which comes in the form of a Income Share Agreement (ISA), which includes a loan agreement of $11,300. In May, 2020, I sent them a deposit of $700, which I considered an investment. I started their course on May 26, 2020, thinking that the course would be original material they had curated themselves. I was disappointed when most of the material they had came from a website called Datacamp, which offers the same material they had for 1/30 of the price. I persevered and finished their course in March, 2021. My job search began on March 9, 2021. Because of the pandemic, they extended their "guarantee" to one year, meaning that I would have to do an extensive job search for one year before I would eligible for a refund, which is not what they advertised on their website. They assigned me a career coach, who lives in Canada, to aid me in my job search. The help I received from her was very little and when I began to question her credentials or even her techniques, she would get very upset. When they extended their "guarantee",, they did not give me the option to opt-out or even listen to my input on the matter. After 4 months of searching for a job with no success (not even an interview), I suffered a near mental breakdown because of the unsuccessful search. During my search, I was to report to them every week that I had applied to 4 jobs and made contact with 7 people on LinkedIn, which I did faithfully.. Everything came to a head on August 7, 2021, when they changed their policy again, without my consent or my input, when I was required to report 2 informational interviews a month, something that was not enforced in the original agreement for the previous 4 months, which they said was because they didn't add it to their website then, which is an outright lie. When I complained to Ms Saccuzzo about this matter, I was treated with extreme disrespect and rudeness. In addition, the career coach abandoned me for no reason, which was very unprofessional. I filed a complaint with my state's Attorney General's office on August 16, 2021, which is still being reviewed because Springboard has refused to answer to requests for information from the State of Arkansas. Six months has passed since I completed my course, and I still do not have a job in data science, like they have advertised on their website. I am demanding a full refund of my money and dissolution of any and all contracts with Springboard. This company has a "F" rating with the BBB and they need to be put out of business.
Response from SpringboardSep 24, 2021
Hi Richard,
Thanks for this feedback. We can completely understand your frustration - we witness almost daily how a career change is a challenging journey which requires focused, consistent efforts. That’s why we designed our programs so students can receive quality support from their mentors, career coaches, student advisors, and their community, and we’re committed to support our students through every step of this journey. The job search may take longer especially when the job market is volatile, which is addressed in our Job Guarantee policy along with the other requirements. However, we stand by our promise to partner with our students to reach their career goal.
We recently received the request from the Attorney General’s office and will be responding by their requested deadline. The Springboard Career Services team has been in touch with you to offer support and they look forward to your response so we can continue to work with you on a solution.
NB
Nick B.
Wasted potential and bad management
I've been mentoring for practically a year and haven't seen any meaningful change to improve the conditions for students or mentors.
I've never been directly solicited for feedback from Springboard, and I'm sure anyone who does gets it put straight into the shredder.
Now deciding to cut pay for mentors because they'll let anyone into the program to learn and some students don't complete the program faster than others.
Response from SpringboardNov 3, 2021
Hi Nick,
We are sorry to read that you have not had a positive experience at Springboard. We know you have been in touch with one of our team members to share your feedback already and we will, as we have always done, take your and other mentors' feedback to continue improving our mentor and student experience. If you have any questions about any of the topics you mentioned here, please feel free to reach out to the team again and we will more than happy to connect with you any time.
TP
Tej P.
They're just a bunch of fraudsters…
They're just a bunch of fraudsters…
They're just a bunch of fraudsters looking to setup their scam in india & to some extent have been successful in doing that. BUT sooner or later this springboard bubble is going to get burst.
The thing is how much of us gets their time & money wasted till the time springboard lasts.
Hope it ends sooner & people realize the truth behind their FAKE job guarantee & refund policy.
I along with several others have been fighting springboard since last summer & now they don't even bother to reply back & have blocked our mails.
You or anyone can't do anything to them after you've paid them because they've power, people & money all along with them.
Response from SpringboardFeb 23, 2021
Hi Tej,
Thank you for your recent feedback. We’re sorry to hear you feel that way about your Springboard experience. Our goal is to help our students realize their full potential, and if we have failed you in this regard, we apologize.
We’ve had the time to carefully review your feedback, along with your refund request, wherein you mentioned that you were not able to find enough job opportunities.
Transitioning into a data science career is not easy. Trust us, we get it. This is why we do our best to help our graduates through extensive career services, which we offered to you for a period of more than six months after course completion. During this period your dedicated career coach followed up with you over multiple calls and emails regarding your job training, but usually didn't get a response.
We know changing careers is a daunting time for many of our graduates. That’s why we are keen to offer you extended career services support. We are still rooting for you to become a data scientist, and hope that you’ll get in touch with us directly to discuss the support you need for your career transition. Thanks again, Tej.
VE
Vertulie
Springboard is one of the worst…
Job Guarantee, What's That?
Springboard is one of the worst schools. It is not a job guarantee, as they claim. You have to find your job and do these contact activities on your own. I have received so many threatening emails: (" Normally, at this point, I would need to remove your Job Guarantee eligibility since you haven't been on consistent coaching calls. At this point, you must understand that if you continue to miss your required Career Coaching call, your program eligibility will be under review"). Is it my fault that you keep changing me, coaches? or is it my fault that you fail to schedule my biweekly meetings? If you were not too busy sending me threatening emails, you would have known that I have not missed any of these coaches' meetings. These career coaches' meetings are so important (like sign up for lunchclub.com/) that they will Jeopardize my job guarantee with a school that leaves thousands of its students jobless and frustrated.
Springboard, it is time to upgrade your system. Find a better strategy to help your students. I can not wait to sue You.
Response from SpringboardFeb 23, 2021
Thanks for sharing your feedback. Our Job Guarantee program is focused on lifelong career building and job searching skills by giving students the tools to succeed in their own job search. Our career coaches work to build a personalized job search strategy with a one size fits one approach, which has enabled over a thousand of our students to land jobs. We apologize if there was miscommunication on how the program works.
DA
David
Do Not Go Here! WASTE of your money, total SCAM job
I enrolled in this program thinking it would be a great opportunity. I was in the Data Analytics program, and let me tell you, all they do is give you 10 minutes of introductory videos, then they send you off to websites like datacamp, youtube, and other free sites. What a utter waste of money. Then they throw assignments you expecting you to finish them after watching your youtube videos. You get a weekly mentor that you can maybe have enough time to discuss 1 or 2 problems, other than that you're pretty much on your own. On top of that, I actually encountered an EVIL UNPROFESSIONAL worker there. Her name is Maggie Zhang. I was on work leave due to the whole COVID situation and didn't have time to do the curriculum (this was last year around May 2020) and I get an email from Maggie.
"Hi DN,
I'm following-up with you from my earlier email inquiring about your progress in your Springboard course. I'd love to discuss the course with you, and see if there's any way I can be of help or support. We do have some options that may make sense to discuss going forward.
If we don't hear from you within the next 3 business days, we'll go ahead and cancel your course enrollment. Let me know if you have any questions I can help with!
-Maggie Zheng"
WOW so this is what you get from Springboard. If the email goes to junk mail and you don't respond to her within 3 days you are out of luck and out $10,000 tuition. VERY VERY unprofessional and awful person. Before this e-mail, I literally submitted an assignment 4 days prior. She had the nerve to email me to question my attendance even after I submitted the assignment. This lady is nuts, just threatening students and then sending emails with a passive aggressive "let me know if u have any questions I can help with!" Yeah you can help me if you look in the mirror and see what kind of awful demon you are. Usually I only encounter this type of disrespect when I suspect racism is at play. Who knows?
The company of course sides with her, perhaps showing their support for possible RACISM!
After being treated like sanitary wipes, I decide not to continue with them anymore. Now I'm stuck with a $4,000 bill thanks to springboard. At least I'm in a real school now and they are actually teaching me stuff instead of redirecting me to datacamp. The least I can do is protect and inform those who come after me to prevent these con-artists from stealing more money from people who can easily learn more from youtube videos. You can definitely learn everything you need if you have the right template. Goto a different coding school.
DO NOT GO TO SPRINGBOARD, full of evil people like Maggie Zheng.
EDIT: Springboard and their advisors were nice at least. Anyways if you wipe out my 4k ill take down this review. LMK!
Response from SpringboardFeb 19, 2021
Hi David! We are sorry to hear about your negative experience with Springboard. Our team strives to offer a supportive environment for our students to succeed in their career goals. Our curriculum is designed to bring together the best materials on the topic, and a Springboard experience includes robust support through our Student Advisors, industry leaders as mentors, and extensive Career Services support to assist in making a career change. In both of the courses in which you enrolled, it looks like you were able to take advantage of the above support system.
Our records show that the email that you reference was resolved with you through your Student Advisor within a matter of a weekend. We regret if the initial tone of that email came across as unkind—that was certainly not our intention! It looks like you were able to quickly clarify this with your Student Advisor, and we have since adjusted our language based on your feedback.
Thanks again for bringing this to our attention. We are always looking for new ways to help and support our students, and feedback like this helps us be the best we can be. We wish you the best of luck in the future.
MC
Masha C.
I would stay away from Springboard
I would stay away from Springboard. Especially during this hard time of job search. I will be the first one to say that mentors are amazing. Career coaches are great as well. BUT mentors are overworked, and some have way too many students. Support for mentors is lacking as well. Career coaches are very busy, and sometimes you will be waiting weeks before the call. That "Unlimited Mentor Calls" claim doesn't hold any water either, the number of open slots for this varies, and if you're up against the deadline, I wouldn't rely on it. If you're one of the unlucky souls who do not land the job within the job search guarantee months, the refund process is horrendous. There is zero flexibility in where your money will be refunded. So if it was a credit card, that you have a balance on, best of luck. Also if you think you might be getting a refund, DO NOT REFER ANY OF YOUR FRIENDS/Acquaintances. They will take the $250 credit for the referral and count it towards your refund.
UPDATE: Springboard managed to figure out the referral and transfer the $250 to my account. I would still be very cautious as the terms of this are in the process of changing.
Response from SpringboardNov 20, 2020
Hi Masha,
Thanks for this feedback. We can completely understand your frustration - we witness almost daily how a career change is a challenging journey that requires focused, consistent efforts. That’s why we designed our programs so students can receive quality support from their mentors, career coaches, student advisors, and their community, and we’re committed (and excited!) to support our students through every step of this journey.
Over the past year, we’ve significantly grown our mentor pool and added additional support for mentors. We regularly encourage our students and mentors to provide feedback on their experience so we can consistently improve the quality of the learning experience. We also continue to expand our comprehensive career services system that has helped hundreds of students secure new jobs with an average salary increase of over $25,000/year. We feel confident that we are able to support our students in landing a job, which is why we offer the job guarantee. To be honest, we haven't had a lot of experience having to refund students, so we appreciate the feedback, and we'll be sure to look into this. We really appreciate the feedback from our students and community to make our programs better for all students!
Best,
The Springboard Team