Scott
My machine shuts off after 15 minutes
My machine shuts off after 15 minutes. I returned it for repair but when I received it back nothing had changed. I've been promised a new machine but I get no response from customer service. Whenever you call you get a recordiing "not serivce agents available." Rip off
Response from SpoutwaterAug 13, 2026
Hi Scott, you’re right to be frustrated. Returning your machine without resolving the issue, followed by difficulty reaching our team, is not the service we intend to provide. We’re looking into your case now and want to complete the replacement you were promised. Please contact us at [email protected] with “Trustpilot – Scott” in the subject line so we can resolve this directly.

