steve K.
For a $70 purchase the shipping fee was…
For a $70 purchase the shipping fee was a pathetic $17 Never should be that high.
We stand behind everything we sell, and our promise has not changed since 1961: If for any reason you are not 100% satisfied with your purchase, let us know – we will make it right. If you would like a refund or exchange, please return the product within 30 days in the same condition in which it was received.Unlike some companies, we’re not afraid to print our phone numbers. That’s because they’re answered by real human beings right here in Ohio — not by computers. You can count on prompt, personal attention from our experienced staff.There’s nothing worse than buying a product that looks great in the catalog, only to be disappointed when it arrives. That’s why we thoroughly test every product we sell before adding it to our selection; if it’s in our catalog, it meets our high standards.Sporty's guarantees competitive pricing on everything we sell. If you find a competitor offering an identical item at a lower advertised price, just mail or fax us the ad, and we will match that price.
Sportystoolshop (sportystoolshop.com) has 582 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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steve K.
For a $70 purchase the shipping fee was a pathetic $17 Never should be that high.
STEPHEN B.
Way to many unsolicited marketing emails. With every visit to their website, they send annoying followup emails wanting to know if you are going to buy the thing that you browsed. Interesting products, but marketing too aggressive!
Raymond C. B.
I couldn't use this product because when we opened the package we read that it was not safe to use if used on a septic system, not willing to take a chance on harming our system we threw out both of them.
Response from SportystoolshopApr 3, 2023
Hi Raymond, we apologize you were not able to use the Mer-Main Cleaner. Our customer service will be reaching out to you shortly to resolve this matter. Thanks for you orders and we hope you'll allow us to earn back your business. Thanks again!
Boyd M.
I placed an order on January 25, 2023. On the 26th I received two of the five items I ordered. I emailed your company. I received the normal response with a number stating that your company will respond. Still waiting.
Luis B.
I'm disappointed because it doesn't have direct pressure. I'm unable to use as I had intended.
Response from SportystoolshopOct 3, 2022
Hi Luis, we apologize you weren't satisfied with your order. We want to make sure you're 100% satisfied with your purchase so we will be reaching out to you to make this right. Thanks for letting us know, you'll be hearing from us shortly!
Carol H.
I am very disappointed with the quality of the Adjust-a-spout; the parts did not lock together in the dry weather and would not remain upright on the down spout. I do not believe it will perform well when it rains in the next 2 days.
Response from SportystoolshopMay 2, 2022
Hi Carol, we apologize the Spout did not work as advertised. Please contact our customer service department and we'll make it right.
Eric
Sporty is in a hurray for a review while they delivered only 2 of 5 items and they think they have completed the order. They have not responded to my notification email.
Response from SportystoolshopJan 3, 2022
Hi, Eric. I apologize that someone hasn't responded to your notification email yet. I checked into your orders and it looks like FedEx had some delays on their end but they are on track to arrive soon. I will have sonmeone reach out to you with tracking. Thank you for your business!