William K.
They sent the wrong item
They sent the wrong item. I replied to customer service. No response
Officially Licensed Fan Gear From Sports Fan Island! NFL Fidget Spinners, MLB Team Fidget Spinners & Brxlz, MLB Canvas Shoes, Clear NFL Bags, NFL Spinners
Sports Fan Island (sportsfanisland.com) has 120 customer reviews on Five Star Index, with an average rating of 1.7 out of 5.
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Showing 98 reviews with 1 star · Clear filters
William K.
They sent the wrong item. I replied to customer service. No response
Eleanor
This company is a scam has poor communication to contact didn’t get my merchandise till I involved the Better Business Bureau )BBB) they get 0 stars I wouldn’t recommend this website and I reported it to Facebook and Instagram. I also let everyone to spread the word about this company on social media Eleanor
Don
Zero Stars! Terrible company. Placed order in early May for items that were to ship in May. When I inquired about the status of the order at the end of May, it took them a week to respond with a generic response with unhelpful information, asking for information that was provided in my original email. I then responded the same day with a request to cancel an order and they refused and were unable to inform me of planned shipping date. After *finally* receiving the items at the end of June, I have written again to the company inquiring about the process for returns and have still not received a response. The company's website has limited contact information (only an email address that seems to be poorly monitored) with no physical address or phone number as other means of communication. Would never order from this company again and recommend no one days. Have reported them to BBB.
Jay J.
Placed order on May 16, 2020 and it is NOW June 27, 2020 and STILL no delivery!!! After several emails to this company, the ONLY time they replied is after I used this "Trust Pilot" complaint page! So here I am complaining AGAIN!! REFUND please!!! UPDATE: Placed my order May 16, 2020 and it FINALLY arrived July 3, 2020. Everything was exactly what I ordered and I'm satisfied with the products, but the problem is that this company had NO CUSTOMER SERVICE or response to its customers' inquiries and that's not good!! You know how when you're shopping online and you see something you like and you wish you could have it right away so you buy it on impulse?? Well this order took so long to arrive that the excitement of receiving it faded away!! I realize we're in a pandemic and that these orders were PROBABLY coming from China. When your customers spend over a hundred bucks with you (or ANY amount of money) we just want a status update --- that's all!! So I'm giving them 4 stars on the product and 0 stars on the customer service...
Sheri J.
Item was not as advertised on the website. Sent emails requesting information on how to return item. The company has not responded to my emails.
Bryan N.
This company is the worst and their products are so cheaply made. DO NOT BUY!
Lisa
000000 stars! Not even worthy of 1 star but I accidentally clicked on 1 and if wouldn’t let me remove. I ordered 2 packs of Patriots face masks for my husband and father for Father’s Day on June 5. I have written 3 emails since inquiring about the delivery. Not one response. I should have known when I saw that there was no phone number. What company doesn’t have a phone number to reach a customer service rep? Horrible.
Tony P.
0 STARS I ordered from them in beginning of may after 10 days I wrote them to find out update on order for the gaiter scarfs. They emailed me back ensuring that it can ship on may 1st or may 31st however it’s guaranteed to ship in may. So I wait june 1st I check order “still not shipped” so I write one email to get update, I got nothing. I wrote second email and got nothing again. I wrote third email and I got nothing again!! Not even an update or opportunity to get my money back. They have 0 customer service. I’m giving it another 48hrs before I leverage my large network online to let everyone know what kind of business they are running here at SFI. #ECSFI717392