Ronda Bressman P.
There was no option for 0 star!
There was no option for 0 star! Very quick to take my money, said order would ship by end of May! We are now in Mid-June. Won’t order again, may have to fight for my money back. BBB
Officially Licensed Fan Gear From Sports Fan Island! NFL Fidget Spinners, MLB Team Fidget Spinners & Brxlz, MLB Canvas Shoes, Clear NFL Bags, NFL Spinners
Sports Fan Island (sportsfanisland.com) has 120 customer reviews on Five Star Index, with an average rating of 1.7 out of 5.
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Showing 98 reviews with 1 star · Clear filters
Ronda Bressman P.
There was no option for 0 star! Very quick to take my money, said order would ship by end of May! We are now in Mid-June. Won’t order again, may have to fight for my money back. BBB
Tessie S.
This place deserves no stars bad customer service these people ignore your emails and I want a refund just like everybody else. I ordered in April said it was gonna be shipped me nope it’s been extended I asked for a refund they ignore me. Same problem everyone else has this place is a scam!!!
Tiffany
I have reached out through IG and email with no response. I need my money back or an update with shipping. This is absolutely ridiculous. I will he reporting to the better business bureau if I don’t hear something soon.
Keith L.
I ordered two gaiters (pre-sale) in April, supposed to ship in May. When I track the order it tells me the order doesn't exist! I send emails and get no response. Clearly it looks like I have been scammed! Buyer beware!
Nicole G.
I order the Gaiter Scarf in April pre-order. Here it is June 10th and I haven't received anything. I was charge for the product. I order a pair of swim trunks thinking ok, I should receive these in an timely manner. I've reached out to them via email two days ago and haven't heard one word. This website is a complete scam. What company you know doesn't have a 1800 number for customer service. Live and learned lesson
Casey J.
I ordered 2 sets of masks in April. I was told they were on backorder I respected that. I was told in may I would receive masks. I never got them ,in fact never heard from them personally until May 27th where they mailed me saying early June would be the date they ship to me. June 9 now and I have not heard from them and the tracker says they haven't even shipped. Horrible customer service and I would be shocked now if they deliver period.
Yvonne H.
This company doesn’t even deserve a star. Customer service is atrocious. I placed an order on 4/18 for 4 scarves (order # ECSFI717255) My CC was immediately charged and was assured I would get my items in MAY. Sent an email on 5/16 (their website says they respond within 24-48 hrs). I received a response on 5/22 (6 days later!). Their response was that it would ship by end of May and I would receive good between 7-10 days. They said they were working AHEAD of schedule?!?! What?!? More like BEHIND schedule. On 6/1 I sent a follow-up email requesting status of order and if it was not shipped that week, I would like a refund. It is now 6/9 (8 days later) and have not had a response, no refund noted on CC and when I track my order it says my items have not yet shipped. It’s been 7.5 weeks. This is horrible and they need to be shut down. They are stealing money from people.
Another S.
Not worth 1 star. Ordered May 5. Online status shows nothing beyond "ordered." SFI charged my credit card the day the order was taken. Reputable companies charge at time of shipping. Two unanswered emails requesting a shipping update, third email to cancel my order. Filed a disputed charge with my credit card company and lodged a complaint with the Texas AG office. Update. The day after I emailed SFI cancelling my order and contacting my cc company to dispute the charge I received an email from SFI with a Fedex tracking number indicating my items were received by Fedex in Memphis and are due to arrive 6/15. Too little too late.