Splashe BrandsReviews of splashe.com

Response from Splashe BrandsApr 2, 2020

We apologize that you have not received a response yet. Due to COVID-19 we are experiencing much higher than normal volumes, and our response time has unfortunately increased. We appreciate your patience as our customer service team works as quickly as possible to respond to all emails in the order they have been received. Thank you for choosing us and for your patience during this challenging time.

Response from Splashe BrandsApr 2, 2020

Unfortunately due to COVID-19 and increased volumes, our response time is much longer than usual. We appreciate your patience and assure you that a member of our customer service team will get back to you as quickly as possible. Thank you for choosing Splashe.

Response from Splashe BrandsApr 2, 2020

Unfortunately, due to COVID-19 we are experiencing an unprecedented demand resulting in lengthy shipping delays. We apologize for the inconvenience and have made the necessary adjustments to our review settings. Thank you for choosing us and for your understanding during this challenging time.

Response from Splashe BrandsApr 2, 2020

Due to COVID-19 we are experiencing an unprecedented demand resulting in shipping delays, out of stock products, and order refunds. Simultaneously, we are protecting our employees and the local community by implementing new safety procedures. Once your order ships, you will receive an email confirmation. If your order is unable to be fulfilled, you will receive a full refund and a notification via email. We sincerely apologize for the inconvenience and thank you for choosing Splashe.

Response from Splashe BrandsApr 2, 2020

Bennett - Due to COVID-19 we are experiencing a delay in order processing and shipment times. Once your order ships, you will receive an email confirmation. If for some reason your order is unable to be fulfilled, you will receive a full refund and a notification via email. We sincerely apologize for the inconvenience and appreciate your patience!

Response from Splashe BrandsApr 2, 2020

Marvin - Please note that your order may be shipped in more than one package. If for some reason the other items you ordered are no longer available, you will receive a refund for the missing items. We apologize for the inconvenience and appreciate your patience.

Response from Splashe BrandsApr 2, 2020

Due to COVID-19 we are experiencing an unprecedented demand resulting in delays in order processing and shipments. Simultaneously, we are protecting our employees and the local community by implementing new safety procedures. Once your order ships, you will receive an email confirmation. If you no longer want to wait for your order to ship, please contact our customer service team via email and a representative will assist you and quickly as possible. We apologize for any inconvenience this may cause.

Response from Splashe BrandsApr 2, 2020

Hi Joy, I apologize that you were not pleased with your purchase. For future reference, the size of our items is always indicated in the product description. As long as your product is still sealed, we are happy to accept it back for a refund.