Lindsey S.
I signed up on 11/07/25
I signed up on 11/07/25, bought a package for a great deal, played one night and won. I tried to redeem my winnings the same night; however I was unable to due to Spinfinite having a statement on their redemption page that states I have to wait 48 hours after I make a purchase to redeem my balance. Seriosly? I've never heard of a site doing that and I'm registered on about 50. After the 48 hours, I was finally able to redeem my balance; however now it's telling me that it takes them 72 hours to approve my redemption. Another first for me. That's a total of 5 days just to get my redemption processed plus the time it's going to take to get to my bank account. I like the site with their huge selection of games and I enjoyed my time, but redemption times are a huge factor for me and so far Spinfinite has the worst I've seen. With all the new sweepstake casinos starting up, if they don't have fast or instant redemption times I don't think they'll last long. That's just my opinion. Spinfinìte needs to get it together. I will update my review, if by chance, my redemption comes sooner but right now my rating has to do with their terrible redemption process. UPDATE: I received my redemption. I'm updating my rating from 1 star to 4 stars due to their redemption times and because customer service is nonexistent. I will continue to play at Spinifinite; however I will be mindful of the redemption processing times. Hopefully it will improve over time because having to wait 48 hours after you make a purchase to even start the redemption process is unheard of, at least for me and I play on a bunch of sites. Then another 72 hours for the redemption to be approved is just crazy. After the 72 hours were up around 7pm, I received an email saying my redemption was on its way to my bank. I then got it the mid morning the next day.
Response from Spinfinite.comNov 19, 2025
Thank you for the review and we will take your feedback onboard. :)




