Spinfinite.comReviews of spinfinite.com

They changed my mind once when they first came out but now im deleting my account. Stupid pop ups saying low on sc when you click to exit it it still brings you to the damn store even tho you didn't click on buy sc. I've spent some money on there and few days back I noticed my daily login was gone. I emailed and had some jag off named Troy respond and couldnt even answer my question properly even sent 2 emails since saying sorry I don't understand no reply but apparently now in order to have your daily bonus you must purchase. Well why don't my other purchases count then?? Only positive thing about them was James who I first talked to when they came out. He was very professional and made you feel like your opinion mattered but I soon realized they're just like every other money hungry social casino out there

No option to reach support. Games constantly lagging, reloading, I play on PC and have super fast Internet. 98% of time slots are dead, not even line hits. Money hungry casino which gives nothing back to players. Full of glitches, vip system awful, no support available. No thank you .

Very horrible platform, lags alot from games to purchases, they are just another clone of other sweepstakes try to sponge cash out of customers All there games have an extremely low rtp. I will be contacting ftc and bbb on this company we definitely don't need this kind of site out there. Everybody wants to make vgw money but to have a lagged out site cash outs are high and missions require you to spend money I do see where a lawyer would find this site to be more than just a sweepstakes requiring you to purchase to continue playing only bad part is profiles are set to no return. Take this review into play and do not deposit on this site !!!

This online casino should focus on improving its performance and customer service to build trust and long-term player loyalty. A smooth, glitch-free platform enhances the gaming experience, keeping customers engaged and reducing frustration. Excellent customer service ensures that players feel valued and heard, resolving issues quickly and fairly. Most importantly, a casino should never unfairly void winnings, as this destroys trust and drives customers away. A player who wins fairly and is treated with respect is far more likely to continue playing, generating long-term revenue for the casino. On the other hand, shady practices like voiding legitimate winnings make players leave, ruin the casino’s reputation, and can even lead to legal trouble. Fair play, transparency, and reliability are what keep customers coming back. SMH really thought this site was different!

I was enjoying Spinfinite quite a bit despite some technical issues of the site and I was also enjoying the quality of the support until several changes were made. The generosity of the store wheels and missions were vastly reduced; fair enough. Then some good games were removed. Okay. Then a $5/mo purchase limit was placed on me which essentially banned me from participating in any meaningful way. I could no longer compete in tournaments nor complete missions as I could not buy anything from the store meaning I could not enjoy ANY happy hours or sale promotions. Why did this happen? No reason given; I had to email and ask. Apparently it was so vital to perform an "additional kyc" check into me that Spinfinite could not merely ask for the arbitrary information such as my employment history and yearly salary amount (why and how is it their business?) but they had to know SO badly that they restricted me from playing. ...And then went on to not ask me a thing. Until I asked them. ...Despite the seemingly obvious conclusion that I was being targeted and essentially told to go away I gave Spinfinite the intrusive information they asked for. What happened next is that I was ghosted and the $5/mo spending limit was not removed from my account. All inquiries on my behalf were completely ignored. I was essentially banned despite fully complying and doing absolutely nothing wrong. If you happen to not lose money this is how you can expect to be treated here. Sad. Edit: 4/5/25 lowered to 1 star for continued ghosting by support. Not a single response. Look at how they won't even address this review. Meanwhile they reply to other reviews with gems like "Customer Service is at the core of everything we do and hopefully as you'll see from Trust Pilot, we are responsive, friendly and attentive. We will continue to do our best by you and everyone else and we appreciate your feedback. Have a great day. :) " Hilarious.

So i signed up here and things started out promising. Very quickly it becomes obvious that their website is very poorly coded. Ive missed out on many of the wheel spins that you are given to get a bonus on any purchase. Games lag 10x worse than other sweeps casino out there. Ive conpleted missions that were supposed to award sc and instead have taken them from my account. Missions that award sc have been removed in the middle of completing them. For the most part i chose to overlook these issues as support USED to be very responsive and make things things right when errors like these occurred. My experience with support changed drastically over the past couple weeks, after redeeming for a pretty decent amount of profit on a bonus buy they will no longer even respond period. I now am completely ghosted by support, 10 days without a response to any of the issues ive encountered. After i redeemed for a profit i had a $5/month "purchase limit" placed on my account that is impossible to have removed as support wont even respond to my inquiries about it. I grinded VIP to a decent level and since they placed this restriction on my account the reward for said VIP level no longer exists. So in total, they have a janky website that may or may not correctly tally your wins/losses. Nonexistent support at this point in time. And crazy restrictions on even being able to purchase store packs. Unless things change drastically here i would be very hesitant to engage in anything more than free play on this site. Player beware.

DO NOT PLAY. IT MAY SEEMS LIKE YOU ARE GETTING CASH FROM TOURNAMENTS OR WINNING HERE AND THERE BUT THATS HOW THEY SCAM YOUR STUFF. IVE BEEN PLAYING OVER A YEAR TO SEE HOW DIFFERENT IS THIS ONE AND IT EVEN WORSE THAN CHUMBA OR LUCKYLAND.

Lowest rtp i have seen yet. Played the same games i always play on other sites and hitting about half as much. bonuses hard to hit. After a couple small wins it turned to complete drain no matter what game I tried. They probably got rtp down to like 70. If you want an unexciting gaming experience this is the one for you. Just look at the reviews. Theres about 15 that are identical and the rest of the good ones are probably fake. I have spun on these same games literally thousands of times so it's not hard to see how low they set the return to player(rtp). Not a losing streak, a losing platform. And what good are infinity wheels, tournaments if you can't win on the games cause the rtp is set so low? Hee says they try to be as generous as possible? Try turning up the rtp. Then you will be doing what you actually claim. Nobody wants to spin and spin and not win. No excitement when reels are dead. Return players is the only way you will have any success. Good luck