JR
Having a hard time redeeming
Having a hard time redeeming, keep getting an error. Sent an email and hoping someone reaches back out. In the past, I have sent many emails with no response.

Spinfinite is a dynamic and innovative social gaming experience that offers sweepstakes prizes. The site is designed to bring players an exciting and rewarding gaming experience. Built on the foundation of endless entertainment - forever winning - Spinfinite combines cutting-edge technology with a user-friendly interface to create a seamless and engaging platform. With a vast selection of thrilling games, players can enjoy non-stop action in a fair and secure environment.What sets Spinfinite apart is its commitment to customer satisfaction and responsible gaming. The platform offers generous promotions, rewarding loyalty programs, and frequent giveaways, ensuring that every player has the opportunity to win big. Its sleek design and smooth navigation make it easy for users to immerse themselves in the fun, whether playing casually or competing for top prizes.Powered by state-of-the-art software and supported by a dedicated team, Spinfinite delivers a world-class experience that keeps players coming back for more. The name itself—combining “spin” and “infinite”—reflects the brand’s vision of unlimited excitement and possibilities. Whether you’re looking for high-energy spins, thrilling jackpots, or a community of like-minded players, Spinfinite is the ultimate destination for sweepstakes gaming.
Spinfinite.com (spinfinite.com) has 372 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
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JR
Having a hard time redeeming, keep getting an error. Sent an email and hoping someone reaches back out. In the past, I have sent many emails with no response.
M P.
STAY AWAY. SCAM SITE! They will take your money even though your state may not be allowed to play on their site, you won't know this until after they take your money (shady) just another scam sweepstakes casino, you've been warned!
Sonia
Put in 2 redemption requests over a month ago and have not received either one. Each one was for $100., have sent emails to customer support several times and have gotten no response whatsoever. Not even as much as an acknowledgement, or refusal to honor my requests. Won't spend any more $ on a site that won't pay out. Date is approximate as doesn't even show as pending.
Angel B.
Not good. NOBODY answers emails. Minimum redeem is$100. That is way much. If you don't make the minimum cash out you are screwed. I currently have money stuck on there right now because no one is answering my emails. Communication is absolutely horrible and there is no live chat. Games are subpar nothing special.
Response from Spinfinite.comJul 31, 2025
Hi there, I am sorry to hear this, a member of our support team has reached out to you now. :)
Adrean W.
Be very cautious with this company, their app is all sorts of bugged out. Dailies are all wrong and out of order sometimes, it might have registered in your end but they go by what they're "seeing" which typically is the opposite. I've been forever on the 14 day log in/play sc goal even though I've gone 2x 14day log/sc streak. I'm forever at 78% on that particular goals progress bar. You might get the first purchases wheel, but won't get anymore after that. It bugs out before loading the wheel and sends you to a daily that registers a day before and has 2 different times during the day it's possible to collect. You think that would put you ahead after a little while, but nope, always a day behind. Customer service is a joke. Try getting a response at all at first from them, and then when you explain what's wrong with their site and your account, they put it back on you as if you where the one to err and when you show them evidence to the contrary they straight ignore you.
Response from Spinfinite.comJul 31, 2025
Hi Adrean, I am sorry to hear this, a member of our support team has reached out to you now. :)
Jared
If you win too much, they will make it so you can't buy any packs. Many other people have the same experience. Used to be a promising website, fell off when they got greedy. EDIT: Their reply to this review is a lie. I've emailed their support many times and they just ignore me.
Response from Spinfinite.comJul 29, 2025
Hi Jared, Please can you email: [email protected] and we can assist further.
Pdat
They rugged me of $500 and then keeping an extra $200 locked. They are doing something shady and shouldn't be trusted. Multiple emails and I'm ghosted. About to do a charge back on my credit card soon from this scammy site. I was asked to send an email but multiple emails were sent and still no reply...
Response from Spinfinite.comJul 22, 2025
Hi there, Please can you email [email protected] and we can assist further.
Michelle
I loved this site at first but then my card got compromised. I asked multiple times to have my payment info removed before that happened. I was ignored. I asked multiple times to just close my account I was ignored. I had 2 cards on there, both compromised which could have been avoided if they did what I asked. Spinfinite did indeed reply. About a week & a half after I first asked & threatened to escalate the issue myself.
Response from Spinfinite.comJul 9, 2025
Hi Michelle, I can see a member of our support team has been in touch to assist. :)