customer
Fraudulent Practice and Money Theft
I have used online shopping for 80% of my shopping needs for the past year. THIS "small business" DOESN'T WANT YOUR BUSINESS, PERIOD! Why? I bought six replacement parts for a newer laundry dryer on the 8th of December 2020. I get an email, on the 11th of December saying it shipped. BUT when I use the tracter app, my parts are STILL not delivered to the shipping company. Just my shipping label has been printed up at the local post office. I REPEAT, 3 days after I paid for a 1 to 3 day shipping cost.. My shipment hasn't been received by the courier, and only my SHIPPING LABEL has been printed. Its NOW 19 December 2020, and I have since called the one listed phone number three times and left messages to please call back. I have emailed and filed two requests for help/information to the location of my order. And the courier has contacted me back, stating they have opened a case to find out why my order is still NOT delivered to the courier, yet I paid for a 1 to 3 day shipping fee! Still, after 7 days, I have NOT received any communication or phone call from this Indiana private business! WORD of Caution!!! This may be the best price for appliance parts, but the headache/fraudulent practice they have shown me is a warning to ALL of you on how you will/will not be treated. Customer Service RANKS a HALF A STAR!!! I have screen shots, emails and digital phone longs to prove, that all of this IS TRUTHFUL!!!!

