Hello Ivan,
We paid all of your withdrawals and you are still playing in our casino,
We assume that you left the review during the unlucky session,
We wish you better luck for your all next sessions,
If you have any questions, you can always visit us on live chat,
We are 7/24 online to help you!
LI
Liar
Actually no stars at all
Actually no stars at all. I had the worst customer service experience ever. They do not do their job properly and the site must be a hoax. They accuse customers liars.
GC
Góczán G.
CHEAP LIAR CASINO!!!
CHEAP LIAR CASINO!!!! Yesterday iam reciently registred this LIAR casino, but he dont give My the No deposit bonus after 12h. The man from email say than i must deposit. Really CHEAP LIAR casino with liar people. Better no body deposit this LIAR casino.
PL
Piisang L.
Happy Birthday! 2000 euros were stolen from me!!!
I received the following message in my email address:
Happy Birthday!
Your gift is ready, we added 50 free spins on "Hot Chilli"
Good luck...
I made 50 spins and the winnings were less than 10 euros (I don't remember the exact amount).
After that, I read the terms and conditions of the Spassino.com website to find out what the conditions of these free spins are. But found nothing. The winnings were credited to the real balance.
Since there are no wagering conditions, restrictions and the balance was not bonus, I continued to play at the casino. He won 250 euros, after which he made a sports bet on a basketball game for all the money. After a while, I wanted to continue playing at the casino and made a deposit of 20 euros. And he won about 250 euros from them. In the middle of a basketball game, I decided not to risk it and cashed out 232 euros. In total, almost 500 euros on my balance, I continued to play slots, live casinos, mini-games and sports betting. the next day my balance became 2100 euros.
I ordered 900 euros for withdrawal and 1200 euros remained on my balance. I was canceled the payment, to confirm the wallet, I confirmed.
After a while, a letter arrives:
Hello
Just to let you know
Your withdrawal will be rejected and your winnings will be deleted
You try to cheat us, thats not allowed
We will also delete your Deposit Amount.
Hello,
No you kept bonus money from birthday spins,
max withdrawal was 100 Euro but you decided to keep 250 instead of 100,
in your previous e-mails, you claimed that you cashed out the bet during the live match because the team wasn't performing good:)
But the ticket was cashed out hours prior to the event,
You tried the scam the casino and unfair winnings are deleted,
We checked all of your transactions, at some point your account balance was at 90 Euro, without 250 Euro unfair bonus winnings,
You weren't be able to win that amount,
To summarize, the deducted amount is made from unfair birthday winnings,
We let you withdraw 100 Euro maximum but you chose to keep 250 Euro and it is violating our terms and conditions,
Everything is according to the book ( T&Cs)
We have an evidence to support our claims including incoming e-mail from you,
Have a nice week,
You know exactly what you do wrong
You made bet with Freespins Bonus money
After that you cashed out and tried to Withdraw
This is Against the Rules, also max win with Freepsins is 100 euro
We deleted all your Balance
you took 2100 euros from me instead of 250 euros? I win all the money from my deposit. I cashed out 232 euros only because of doubts during the match. not before the match, but during. So what's the scam here?
so I played for a deposit!!! and I cashed out 232 euros when I had already won about 300 euros!!! take the bet then, she didn’t play any role! I won and lost without it and made bets!! I didn't see any rules for these free spins at all!!! I didn't deceive anyone. I don't even understand why I should do this.
Dear Support,
So you revised it incorrectly, I had 2,100 euros on my balance sheet. I won them by risking and spending a lot of nerves. In addition, your statement about deceit also caused enormous moral damage.
You have no rules about the maximum winning amount from birthday spins. So there is no such limitation! You can't come up with rules and not publish them, so it's not a valid rule! Tomorrow, for example, I will win 10,000 euros, will you write that we have a rule of maximum winnings of 1,000 euros and take 9,000 from me?
Give me back all my money! Then publish the rules on the site and be guided by them! That will be right! And I will withdraw all complaints and negative reviews! Do you understand that you are simply robbing me of 2,000 euros? For me and others, this is exactly what it looks like. This is chaos!
I'm sure you make a smart decision! And you will work on the mistakes, and not punish me for your shortcomings.
Please remove the bad unfair reviews of you as well,
In the mean time, we'll be processing the withdrawal,
We've just re-evaluated your case,
and credited 100 Euro, the maximum winning amount from birthday spins + your deposit of 20 Euro back to your account,
Please request a withdrawal, since it is the maximum amount, you can't make anything more than this amount,
After a successful withdrawal, you can deposit and continue playing if you wish,
After seeing the feedback, I received a letter from them with the following information:
"Hello,
We already paid your withdrawal,
You are blackmailing the company with your Trustpilot review,
We reserve our legal rights and letting you know that we'll report you and your actions against our company,
For your information,
Good day"
what is the reason for these threats? If the funds were not paid to me in full, all the evidence is available
RM
Rui M.
Rigged Roullete and Rigged Digital…
Rigged Roullete and Rigged Digital cards for Poker,Baccarat and Specially Black jack____WARNING THIS NOT A JOKE
TS
Truth S.
Pure scam..
Pure scam... Only their bots write positive coments... DONT PUT MONEY ON THIS!!!
LE
Laila E.
Spassino est un site de menteurs et…
Spassino est un site de menteurs et d'escrocs
Je viens de deposer de l'argent chez en souscrivant au bonus de 150 % sur mon dépot.... Je n'ai pas eu le Bonus et je leur ai envoyé un mail avant même de commencer à jouer... Ensuite ils ont ouvert le chat , j'ai fait la réclamation du Bonus et à ma grande surprise , leur conseiller clientéle qui est desagréable et tres peu professionnel me dit que j'ai eu le bonus et que je l'ai joué... CE QUI EST FAUX JE LUI AI DEMANDÉ DE REVOIR ON HISTORIQUE DE JEU QU'ILS ONT SUPPRIMÉ D'AILLEURS, IL M' A RETORQUÉ QUE J'ETAIS DANS LE DENI , C'EST A DIRE QUE JE SUIS UNE MENTEUSE ET IL N'A RIEN VOULU VERIFIER!!!!!
AM
ante_mataga
just taking bets on nba
just taking bets on nba , why offer stuff that u wont accept
lost over 3k on the acc and cant accept parlays