Spassino CasinoReviews of spassino.com

Response from Spassino CasinoAug 23, 2024

Hello Ali Raminta, We couldn't find an account named with yours, please share your account information with us on live chat or via e-mail ( [email protected]) We will be more than happy to help you, we are 24/7 online! Spassino team

Response from Spassino CasinoAug 23, 2024

Hello KLaRK, We don't control the reviews on Trustpilot. They are being published and deleted by Trustpilot. As we checked it, you don't have an account with us, if you have any queries, please do not hesitate to contact us on live chat. We are online 24 /7. Spassino team

Response from Spassino CasinoJul 23, 2024

Dear Semen, We are sorry to see your bad review on Trustpilot. Our Bonuses have their terms and conditions, and Birthday Bonus as well. You made a verification deposit to withdraw your winnings from No Deposit Bonus, not a deposit to play with. Verification deposits are not counted as normal deposits. We are a fair and player-friendly casino. Kind regards, Spassino Team

Response from Spassino CasinoJul 23, 2024

Dear player, Thank you for your feedback. We are an online casino that strives to provide players with the best and fairest experience possible. The nature of gambling allows for both losses and winnings. Games are controlled directly by their provider. Our customer support is here to help players with their problems, but not to be blamed. Once you were aggressive in chat, customer support warned you about that. We are sorry for your failures and disappointments. We would love to see you in our casino back! Kind regards, Spassino Team

Response from Spassino CasinoJul 23, 2024

Dear player, We are very sorry to hear your disappointing review of our site. The casino does not have any control over games, as its provider determines the RTPs of the games. You had winnings in our casino and all of them were paid out fast. Our customer support treats our players most ethically and always tries to help as much as possible. Kind regards, Spassino Team

Response from Spassino CasinoJul 23, 2024

Dear Milan, We're sorry to hear about your frustrating experience, and we appreciate you bringing it to our attention. Thank you for your feedback and we would like to learn more so we can improve. We would appreciate the opportunity to further investigate your issue. Please provide your full details via email at [email protected] and we'll get in touch. Our live chat service is working 24/7. Kind regards, Spassino Team

Response from Spassino CasinoJul 23, 2024

Dear Aleksandar, Thank you for your feedback regarding our Sportsbook. We regret to hear about your disappointing experience. We are committed to providing an exceptional experience in our Sportsbook section. In response to your concerns, we have implemented several adjustments related to rejected bets and have enhanced our Sportsbook services. Your feedback is invaluable to us, and we continuously strive to improve our offerings. Kind regards, Spassino Team