Spartan RaceReviews of spartan.com

1 star is 1 star too many. Good event if you're running but laughably bad for spectators and volunteers. All sorts of false promises made about if you volly you get free race codes and refunds on camping but 8 months later and still nothing despite chasing their hopeless customer service many times. They say it will all be done within a time period of 90 to 180 days. Well 8 months on and still nothing. Awful don't bother.

I purchased the Trifecta pass during the recent 2025 black friday/cyber monday "sale". What a mistake, the advertised sale was a $100 off the price, but during checkout they tacked on $24 in junk fees and another $80 when you went to register for events. Spartan has really gone down hill in recent years, between excessive junk fees, low quality finisher tees and no course innovation in years, I think the golden age of Spartan is over.

0 Stars! Terrible support, they don't even bother to help their customers. I need a medal and they don't even bother to send it to me, even though I offered to pay the shipping. I got a promise a long time ago from a customer service representative who promised to send me the medal, after a long time and I've written to them many times, another employee comes back and says they can't send it!!! How hard can it be to be nice and help me by sending that medal to me, and I even pay for the shipping BEFORE they send it to me. I have over 600km to the nearest race next year, and they can't even promise me I can get a medal if I go there to ask if they have a medal, ridiculous!!! I'll never participate in their races again!!! I was also scammed by Spartan Denmark 5 years ago. Their race in Denmark was canceled and I never got my 1,000 DKK (155USD) back.

Extrêmement décevant, que se soit en terme d’organisation (énormément de retard), de sécurité déplorable, ou d’hygiène (zéro gobelet : on fait boire des dizaines de personnes au goulot de bouteilles de 5L sous prétexte d’écologie), le tout pour 150€ la place. Première et dernière fois

I pay 150€ for a race and didnt get results on my account . And the assistance on the website is a bot that cant help you at all .

I have been a spartan season pass holder for several years now and this year has been the absolute worst. I signed up for my pass last nov. or dec. and now 2 weeks into October and i still do not have my season pass gear. All i hear from spartan is that they are shipping as soon as they get the items and some of the sizes are very popular. needless to say i am pissed that i spent so much money on this and have had not recieved anything close to satisfaction on this issue.

This company has the worst customer service, if you can call it that, that I have experienced in years. Buyer beware! Their tech is problematic and they have no phone number when you need help. You can only send an online request and it takes weeks to get back to you. They then insult the intelligence of you and anyone you refer to sign up when their site doesn't work. THEY OFFER NO REFUNDS even when there are issues. I certainly do not feel like spending hundreds more on gear and travel when I don't even trust that I have a working entry. Do yourself a favor and do events with one of the many other options.

Franchement, organisation catastrophique. Plus de 2h d’attente sous la pluie juste pour retirer un dossard, des ravitos quasiment vides (on se demande à quoi servent les 120€ du billet…), des “douches” qui ne sont en réalité que des tuyaux d’arrosage glacés, et des cabines de change à ciel ouvert. J’étais venu pour passer un moment fun avec mes amis, et l’organisation a totalement gâché l’expérience. À ce prix-là, c’est juste inadmissible. Spartan Race, vous vendez du rêve sur le papier, mais sur le terrain c’est une vraie désillusion.