Spartan RaceReviews of spartan.com

I recently made a purchase on spartan race shop and put a wrong address down. Immediately after my purchase I realized what I had done and attempted to find a contact so that I could change the address before it shipped out. There is no number to call, so I was left sending an email to customer support, which I did within 30 minutes after the purchase. It took them over a day to respond, and in that time the order shipped. I was told that the order shipped and I could contact the carrier and get them to change it. I did this, but the carrier said that spartan had to call and change it. I then contacted the customer service agent again and he said there was nothing he could do. I was not issued a refund and told that this was my fault and his hands were tied. It seems to me that if there is no way to change a mistake immediately, that is in fact not my fault, but poor managing by spartan. People make mistakes. I am very disappointed in the customer service by Spartan.

Save your money cause Spartan races wants to take ALL of it. I wish I could say good things about Spartan races but I just can't. Yes the races are fun/challenging but it seems to be nothing but a money grab. No customer service, ridiculous fees. They have got to be making LOADS off of all of us chumps and laughing all the ay to the bank.

Terrible transfer/defer of registration. I have a major life issue that is preventing me from running the race in October. To transfer my registration to another person will cost $40. To transfer to another race with be $40 + I will not get full credit for the amount I paid (paid $125 and they will only give a $69 credit to another OF THEIR RACES). There are many other races and events that treat their athletes better and I will stick with them.