Spartan RaceReviews of spartan.com

I’m really not one for giving bad reviews, but If there is a company/organisation with worse customer service than Spartan, I have never come across them, and I’m 58. Their races are decent and well organised, but it is 100% pointless trying to contact them for anything at all. In the rare, and I really mean rare, occasions they may reply to you there will never be any empathy, consideration, thought or assistance in their reply. Avoid if possible.

I experienced what everyone else on here already described. No response from customer service. I am an attorney and I am going to sue them. Its not about the money but the fact that they are getting away with it. I am also going to find out where their entity was organized and file a complaint in their State. I suggest you all do the same. No wonder they don't have a physical address, they are afraid someone would show up at their door. FRAUD in multiple states- report to the FBI!

Extrêmement déçu des dirigeants et de la politique de remboursement "allez vous faire *****"de la spartan race.. Ce sont de vrai voleur.

Spartan München 2019 nur 70% Erstattung. Vor einigen Wochen den Spartan Kulmbach gebucht, der leider wieder abgesagt wurde und die einzige Option ist (mal wieder) umbuchen ins nächste Jahr. Habe die Zahlung glücklicherweise noch über die Bank zurückholen können. Deutlicher kann ein Veranstalter nicht zeigen, dass es ihm einzig und allein ums Geld geht! In Zukunft lieber Strong Viking und andere Formate.

Horrendous experience with this thieving company. Avoid like the plague.

Keine Rückerstattung und das Buchen eines Ersatztermins ist kaum möglich. Katastrophale Website und Ticketverwaltung über Muxfunregister. Ich kann meinen Vorredner nur zustimmen und hoffe das es diese Eventserie/Betreiber nicht mehr lange gibt. Ich schäme mich dieser Organisation Geld gesendet zu haben.

This company seem like big opportunists. Make money from the event and at the expense of those who fork out for the experience. I had several issues regards e mails last year. I also found it bizzare and incompetent to say the least how noone contacted me for ages regards some simple queries re this years event and particularly about them not having any record of my entry from last year being carried over to this year. They must have a solid influx of people who sign up every year. Certainly has left me questioning whether or not to connect and participate again with such a shoddy outfit. Tip for them if they ever read these Reviews "Get your customer relations dept and your administration sorted"

Customer service is terrible, so i hope you have no issues because they’re not interested in fixing them. It’s email only so if you expect something fixed quickly, good luck. I changed the email on my account, apparently you can’t do that, and none of my stuff works, such as the passes, store credit etc... I’ve been dealing with them all year trying to get it fixed and they just give me the run around. They tell me, “we contacted our team and it should be working now.” I email back that it’s not, and they literally say the same thing. “I contacted our team and they say it’s working now.” I literally sent them step by step screen shots of me doing what they suggested (use a desktop, clear my cache / history) and I get the exact same response. 2 weeks ago I tried again, and got the “director of global customer engagement” Aja varney I haven’t heard anything since.