RW
Worst customer service in the world
Worst customer service in the world. Booked a race on Black Friday a evening. A bogo free promo was emailed out from Spartan race hours later and they would not honor the promo. The customer service reps refuse to transfer to supervisors. Their refund/exchange policy is horrible. The original race signed up for was cancelled due to Covid but a refund was not given. A credit was given for a future race but still had to pay $50 to transfer the credit. This company is horrible and I would recommend staying away.
