Spartan RaceReviews of spartan.com

Rigtig rigtig dårlig oplevelse - alle andre har kunnet give penge tilbage under corona pga aflyste begivenheder, men ikke her. Nej du kan få en voucher til et løb, men de har ikke planlagt flere løb i dk? Jeg bestiller aldrig hos dem igen..

This review is NOT about the race events. They are pretty good. It is about their non-existent customer service. During the depths of covid lockdowns I thought I might help these guys out with some desperately needed cashflow by buying a race upfront. The package came with a mask and an online learn-spartan subscription both of which arrived. However, when the race came back on (1 option only) the voucher wouldn't work. No way to contact them. Email not answered. Back in the day they used to provide email support but looks like that has all been trashed. Now, if your voucher doesn't work, then you have basically lost your money.

This company has some of the worst customer service I"ve ever seen. They are about greed pure and simple. The sign up process is incredibly complicated. Their promo codes are a joke. I bought a buy one get one free for $170. Apparently the joke was on me as there isn't a single race of the distance I paid for that comes close to that price. I basically paid 170 to be able to buy two $90 races. Yay, what a deal. And now I have a whole slew of misplaced races that they charge $40 in fees to transfer. They are garbage pure and simple. And they know they have no competition so there's no incentive to clean it up. The races are fun, but their management is pure greed.

2 billets de volés, soit 200€ de perdu. Impossible de les joindre, ils font les morts. Je ne comprends pas leur raisonnement... Pousser à la consommation après une annulation n'est pas une solution.

I was due to attend the Spartan race on the 11th of December. But the race was cancelled by your company without communicating this to the paying customers. The organisation's communication has been poor for what is supposed to be a global organisation. They are clearly more concerned about profits than their customers.

Det er så dårlig en service. Løb man har givet næsten 700 kr for blev aflyst og man høre ikke noget fra dem og de svare ikke når man skriver. Jeg vil aldrig støtte dem igen.

Found out a couple weeks before the Nov 2021 race in AZ that you had to show a vax card to participate supposedly because of Indian Reservation rules. BUT the casino on the same reservation takes a verbal answer (no card needed). Rather than refund my money, they said I could transfer for FREE, but their website wouldn't let me do it. Turns out if you used a discount like Groupon, you have to PAY another $35 to transfer, with no guarantee they won't pull the same last minute shenanigans for the next race or there won't be some other hidden charge to actually finish the transfer. The experience left me with such a bad taste I can't see ever entering another race or recommending them to anyone.

Une boite plus spécialisée dans la malhonnêteté et l'arnaque qu'à organiser des événements. Faites du sort, fuyez les en courant et laissez les crever