Eryn S.
Literal (not figurative) thieves
Spartan has built in EXTENSIVE measures to steal from their customers. 1. They only offer you $50 and $100 gift card options, but if you purchase an $84 ticket plus a $12 race tab plus $40 in insurance and fees, they forfeit the remaining $16 of your gift card and refuse to refund it after contacting them. During covid, obviously our race got cancelled but they refused to refund. Instead, they offered a code to sign up for a new race that expires within one years time. Then, a year later, that race is also cancelled and moved, without consent or refund choice, to a day I could not attend and I lost out on 2 tickets, plus fees. Then, a year later, my husband broke his hand and we had to transfer his ticket to a friend. My husband paid this ticket and fees full out, but then had to pay $15 to transfer to a friend. That is acceptable, but then my friend was forced to pay an ADDITIONAL $50 in fees (that my husband already paid) for "insurance" and "parking". Spartan is a scam, they are thieves, and they should be sued.