Spartan RaceReviews of spartan.com

My race format had to change because of record snow levels that covered part of the original course, which I totally understand—nothing Spartan can do about that. But I requested a refund because the new race was completely different from what I signed up for. It took a follow-up after multiple days had gone by for them to tell me they don't refund, even though the event I paid had totally changed. The only solution they offered was to change my registration for a fee of almost $40. They seriously wouldn't even waive the transfer fee to a new race when they were only holding the event in name. This was also not my first Spartan race. I've done a race before an was incredibly underwhelmed by the poor organization, the very uninspired course, and the post-event experience. I highly recommend avoiding these races.

Popped my hammy and won't be able to run in my destination race. That sucks, but not much I can do about it. So I went to give my tickets (1 adult, 2 kids, 1 spectator) to a friend and found that I have to pay $36.15 per ticket to transfer them. I literally cannot give what I've already paid for away without being charged again. That's absurd. But wait! It gets better. I paid just under $26/ticket for the kids race, and the spectator ticket was $20. Surely the transfer fee would be lower for these lesser-price tickets, right? Nope. $36.15 per ticket. Let's take a look at the math: that would be a $108.45 fee paid by the ticket holder (myself) to Spartan Race, Inc. to transfer three tickets I previously purchased for just under $72. All four tickets originally cost me $236.33. To transfer them, I'll have to pay an additional $144.60. Needless to say, I informed my friends I would no longer be giving them my tickets. To Spartan Race, Inc.: I hope you invest my $236.33 wisely because it is the last of my money you will ever see. Actually, I would consider paying for one last thing. I'll pay $36.15 for an opportunity to sit face-to-face with the CEO, one executive to another, and let him try to justify this insanity.

Aus medizinischen Gründen konnte ich nicht am Rennen teilnehmen. Für die Umbuchung wurden trotz rechtzeitiger Meldung vorab 30 Euro verlangt, schlussendlich wurde sie aber gar nicht gemacht und meine Nachrichten nicht beantwortet. Nie wieder!

For some reason, in order to transfer a ticket, you have to pay a $40, and then your friend who should use a transfer ticket, should also pay all the fees. And this sky rockets your ticket price to over $230. And in the meantime, the customer service is rude and gives you a big "f***-you" attitude. Wanted to celebrate my birthday in Spartan-style. Never again 🤘😁

Grundsätzlich würde Spartan Race 0 Sterne verdienen, aber diese Bewertung ist leider nicht möglich. Auf die negativen Vorgeschichten möchte ich hier nicht eingehen. Ich warte aber nun seit 4 Monaten auf die Rückerstattung. Auf unzählige schriftliche Kontaktversuche hat Spartan Race nur einmal reagiert, mit der Aufforderung mich per Postweg zu melden. Das habe ich auch gemacht, aber trotzdem keine Antwort oder Rückerstattung. Ich habe die Angelegenheit nun an das VKI übergeben. Nie wieder Spartan Race!!!

Volunteered 100s of hours, I have emails stating these points never expire. After the pandemic, some lost 600 hours+ of volunteer hours. Was banned from their social media for sharing proof of management stating these points would never expire. Lots of wasted travel, costs and time out of pocket. Lost $1000’s from Cancelled or rescheduled races too. Dates would often move a week or two before, also losing flight & accommodation costs. Never got any refunds. Fraudulent company.

Trotz schriftlicher Zusicherung von Spartan Austria und der gesetzlichen Verpflichtung keine Rückerstattung des Restbetrages! Sachverhaltsdarstellung an die Staatsanwaltschaft wird gelegt. Unglaublich solche Machenschaften. Einst eine der besten Veranstaltungen hat man sich für Mittelmaß und Abzocke verschrieben. Nie wieder Spartan Race...

Stay away. They canceled the race back in 2020 due to pandemic and applied “no refund” “ no cancelation” policy to their own cancelation. This is a joke . They basically took and pocketed money of hundreds of people. They were extremely inflexible when I explained to them that participating in new offered races in the following years was not an option for me due to being ill with covid several times . I never received my refund to this date. Scammers and crooks.