SparklettsReviews of sparkletts.com

We're customers of Sparkletts. Their water smells disgusting and tastes nasty. Their deliveries have been late which makes scheduling pointless. Their website is poorly built and their phone service has made us wait over an hour to receive help. Terrible company. We'll stick to buying water at the store.

The worst communication in the world. Overcharge at every oportunity. Wheni called about the overcharge i was told in so many words, To bad. So by not refunding my 33 dollars, you have lost a 4 year customer and this review and the others i will post, hopefully will save another potential customer from your overbilling practices.

The only thing that I see that this company, Sparkletts Water, can do to help make this situation better---FILE FOR BANKRUPTCY!!! IVE had their service for 10 weeks now, they have billed me twice, I have been out of water and have been promised delivery for 7 weeks!!! Still no water---but they are Johnny on the spot with billing me!!! I WISH I WOULD PAY THEM FOR THEIR crap SERVICE!!! I dare you to call to schedule a delivery---you will be waiting a loooooong time for water!! He'll, at least give us someone to cuss that can understand when they are being cussed for being worthless!! Thanks Sparkletts!!

The delivery system people are bloody liars! I was suppose to get a delivery last month and paid for 3 bottles. I got an email that my deliver would come on the first. Nope! I had eye surgery so was unable to call them re delivery. I finally called the number and checked. They said would arrive last Friday, Nope! I called on Monday (was told delivery on Thursday 7/11) and was promised after impossibly long phone wait and I was rescheduled and supposed to be delivered today! Nope! Canceling service..

This company is the worse! They’re great at billing but not with delivery. They charge my card when they’re not supposed to and it’s out of control. I understand that mistakes happen but this is repetitive! Do yourself a favor and please find someone else b/c you will regret it. I sure do!!!!!

Been with them for 8 years. I have been having problems with them from the beginning. Especially with the drivers. First, I began their service by getting bottled water delivered. I am older and can't lift them up the stairs. I payed extra for this service. After a few months, the driver started to refuse to bring them up the stares. After requesting a new driver who could bring them up the stairs, I got the same drive who then stated leaving them farther away from my home. After canceling this service, I switched to their water filtration system for 6+ years. The last time I delt with them I needed the system repaired. Repair man decided to install a whole new one. Months later, I received a letter from Collections stating I had not payed my bill to sparkletts for 3 months. However, there were never any attempts to with drawl money from my account, which was set to automated payments. No letter. No calls. They claim they sent emails. No emails. Now this is premaritally on my record. I recommend anyone looking for water, go anywhere but sparkletts water. Rude, Poor Record Keeping, No Notice, Unprofessional.

They over billed and added late payment charges. I would be very careful about their billing process and pay close attention to each invoice. They're banking on customers not paying attention so they can sneak extra deliveries in and overbill. After you cancel they will try and send you additional invoices.