Southern Guarantee Moving and StorageReviews of southernguaranteemoving.com

This company is a scam. They are a broker pretending to be a mover. They person actually told me he had my non-refundable money and did not care. When they called to to get an inventory count, it was just boxes and no furniture listed. They insisted on adding to the cost to move furniture. The problem was is that I don't have much furniture as I am a elderly widower and live in a small apartment. I called several times, never ever getting a return call as promised. Only time I got a return call was to upcharge me. Each time they had a wrong inventory list and refused to update it. Then no one showed. I refused to send more money to them. They promised to use a credit card, then wanted cash. When I called the state office, they are not even legal to operate here and listed. I should have been more careful. Their price match everyone else and the sales person gave me his "personal" number to call about any problems. Never an answer. Lesson learned.

Horrible horrible experience, this company is a bunch of crooks they take your deposit with out even showing up then add on to your balance ( BEWARE , they won't refund my money..scam scam scam and make sure you read the fine print at the end of your contract ..everything was itemized on the phone then when they called there was only a few boxes on there recipe and no furniture was listed BEWARE

RUN CROOKS THEY ARE THIEFS . They show up the second day of there contract of when my house hold was to be picked up with a old torn up box truck that the ramp on the back was missing and the could not load any heavy things that I was charged extra for to be moved. The crooks tell me well they will take what they can carry and schedule another truck later on. I told them no your not just taking part and then coming back for the rest latter on. I have to be in Las Vegas in 4 days . That's why I hired your company, now our contract is for today only pick up not a week from now. he called his boss ELI and got in a argument because Eli was telling him to load some of the stuff and they would work out another truck latter. He told him I will not let that happen and the he started yelling at his boss on the phone told him to F---off got in the old rusted broken truck said sorry and left. they refused to refund my money said they would have another truck there shortly then they called back said that they had nobody to get over hear. They refused to refund my money and said they would give me a credit for a year . I said want a full refund they said. So I had to dump My 42 foot 5Th wheel and took a big hit about 30,000 since I now had to rent a moving truck and load all my stuff myself I had too be in Vegas to start a new job . run do not even talk to these crooks . THIEFS!!!!!!!!!!

CROOKS! I was given a ‘binding estimate’ but at pick up they tried to double the price. Nothing that I was told during the estimate call was true. After calling over and over, I finally got someone to answer the phone. The customer service person, Sam, became very aggressive when I pointed out everything that I had been lied to about. She tried to use the ‘non refundable’ deposit as leverage to force us to let them move our things at the new higher price.

MOVING SCAM. AVOID. I should have listened to the negative reviews. The positive reviews are almost certainly fake. Was given a “binding estimate” of $5568 after giving an inventory to the company. A separate moving company comes out and says they go by cubic feet (which Southern Guarantee did not obtain or warn about), so our 679 cubic feet estimate turns out to be 1500 cubic feet, and our “binding estimate” turns into $10,000. Now we’re already out a $2400 deposit that was paid to Southern Guarantee. They don’t answer your calls during the move. The woman on the phone had the audacity to ask why we didn’t call while the movers were here when they didn’t answer our calls. Oh, not to mention Southern Guarantee doesn’t accept credit cards but assures you that you can use one during pick up and delivery. Was that true? Nope. Moving company requires cash or money order. So angry we got swindled by this broker. Please don’t make the same mistake we did and listen to the bad reviews.

This place is a scam and they steal your money and back down from moving you. They have the worst customer service and will not refund your money even if they dont move you. Go with somewhere with a reputation and do not give these people your money!

Worst move EVER!! It’s a scam company. My move was more than doubled in price. And I only add 3 boxes. Went from 422 cubic ft to 800 cubic feet. They charged me $1500 extra for a truck to come from LA to Santa Barbara. Was NOT suppose TO DELIVER ON Sunday but they did, So I drove 600 miles to get there on time. I am missing THREE BOXES and I have 3 boxes that belong to someone else.

Driver never showed. Told the day of pick-up that there was no driver. (We we’re moving out of state.) The whole time pretended to be hunky-dory. Costly to make immediate changes. Further more, had to spend additional money to make horse transport date changes, too. On top of knowing their situation, they charged my account trying to claim “non-refundable”. This company is sooooo full of it. There’s no possible way that these reviews are legit. The American way is to eliminate these type of businesses. Poor business ethics by trying to roll the ball in my corner stating,” For a refund, you’ll need to call your bank……oh, you need to call to get an extension for us to get you a driver…….oh, wait, we might be able to get someone later……our refunds may take up to 90 days”. Bull sh-t, I can’t stand dishonesty. I’m a business owner with plenty of integrity. How dare your establishment think and treat me, as if I’m an idiot. I warned with a professional conversation, I once sued over $500 because an establishment did the same. By the time I was done, they had to pay $200,000. I saved my contract. This is the perfect place that needs to learn a costly lesson. I treat clients the way I would like to be treated. With respect, honesty, and integrity. I would expect the same from any other business.