soulfuldepict.comReviews of soulfuldepict.com

I was browsing Instagram and saw a very nice football hoodie and some earrings for a fair price. I ordered one and paid through PayPal and they charge me twice. My original order was for $47.02 and they took an additional $55.09 but there’s no order attached? I tried contacting my bank of course it’s the weekend and I cannot get anyone in customer service. I’ve emailed them and told them I want to cancel the orders but have not heard back? There’s no place to, call them it just takes you to a PayPal address. That seems like a scam? It’s wrecked my Saturday night and a nice gift for my wife. I’m so pissed off right now. I can’t believe it do not do business with a Scammers. I am going to do everything I can legally to take these people down. They can’t be ripping people off like this. Buyer beware please !

The website reviews are a scam. Product I got was not as advertised and when I wrote a review it was instantly removed when I refreshed the product page. All the reviews are fake. I also don’t think there are any humans that work in customer service, it’s just a chat bot. The sweatshirt I got was cheap, thin and not even close to the color and fabric that was advertised.

I ordered a hoodie from this company. I ordered the size I usually wear. It came after a long time. It was too small. The company would not exchange it or refund me. Never again!

I would give zero stars if I could. I ordered 2 sweatshirts on Nov 20 2022. As of January 2023 I received a notice that my package was out for delivery (finally) and then 2 days later it said it was "undeliverable" and processed for return to sender. Now the company says too bad if you want you can buy again and we will send to you. Hard pass

I agree with previous reviews. Ordered Nov 17 and it arrived Dec 24. The sizing was short in the arms and the torso. The shirt had a band which was not shown in the picture as they were tucked. I asked for an exchange and they said I would have to pay to ship it back to China. They offered me $3 and then $5 compensation. Their position was that I ordered the "incorrect" item which in the Return policy, qualifies for no return. Lesson learned.

DO NOT ORDER FROM THIS “COMPANY!” It took over a month to receive my “sweatshirt,” which turns out to not be a sweatshirt at all! It is cheap, silky, thin material. When I contacted the company, they still claimed that it was a sweatshirt. Ridiculous!

Actually, I don’t want to even give one star, but that is not an option here. The products are of very poor quality and the advertising does not reflect this or the poor communication available with the service center. Don’t believe anything they say, you will not get your money back if you are not happy with these cheap, but not inexpensive products. I would never recommend!

If I could give ZERO stars I would!!! This company is trash! The quality of the clothes are horrible! The material is junk! I bought a large sweatshirt and it would barely fit a child. Do yourself a favor and don’t buy from this company!!!