SolidWorksReviews of solidworks.com

Ich habe nun ein Jahr eine Maker Lizenz genutzt. Zusammenfassend kann ich sagen: - Bedingungsloser Online Zwang, selbst wenn das Internet kurz weg ist kann man das Arbeiten direkt einstellen - Jeder Hotfix, jedes Update hat mir die Installation zerstört, ich kam nie um eine Neuinstallation herum und Hotfixes kommen gefühlt bis zu 2 mal im Monat - Cloud Programm, keine normale Installation, alles läuft über die sehr umständlich zu bedienende 3D Experience Plattform - Wenn man nicht aufpasst wird die Datei in der Cloud gespeichert und nicht mehr auf dem PC, habe keine Möglichkeit gefunden das rückgängig zu machen - Kommentar Sektionen in der Cloud sind voll von genervten Nutzern, das scheint Dasstault Systems nicht zu interessieren - Hilfe ist nicht hilfreich, ich habe dem Support sehr detailliert (genaue Fehlermeldungen etc.) meine Probleme zu der Installation geschildert, es kamen nur generische Rückmeldungen die kein Stück weiterhelfen Tja, war eine kurze Zeit, ab zur Konkurrenz/Open Source Alternativen wie Autodesk oder FreeCAD :-)

I am writing to bring to your attention an issue that I have been experiencing with your software. Unfortunately, I have encountered a number of bugs in the software that have been preventing me from using it as effectively as I would like. To make matters worse, I have reached out to your support team several times in order to get some assistance with these issues, but have not received any response. This lack of support has left me feeling frustrated and disappointed with your service.

website is terrible to navigate, no ways to know and find about solidworks academia, as there is no form to fill out when a website clearly says to fill it out will stay away

I bought a makers license I was able to use it once but when I tried to log on a second time it was asking for a code. It did not say where to find this code. I could not get support to resolve that issue because it required me to logon to report a log on issue. My only option was to stop paying the subscription. Their response was not to resolve the log on issue but for me to spend more money and suffer through the setup process just to be locked out again. Your time is worth nothing to these people. ------------------------------------- Hi Shane, Thank you for your confirmation on this. We are sorry to inform you that since the license has expired, you will not be able to access anymore. You will need to purchase a new license and you may not be able to retrieve your data from your previous environment since the license has expired more than 2 weeks after the last license expired. Please do not hesitate to contact us if you have error trying to make your new purchase. Thank you once again for your good support of our products. Best Regards 3DS Online Ordering Support Team / Hong Teng

I was interested into the Solidworks for Makers offer. Seems quite nice and I loved working with the proffessionnal version as an engineer so why not use it home as well. First, you have a bunch of useless online Apps with this deal and need a connected version of Solidworks. Anyways, I went for the 10$ monthly subscription and tryied to install it. After a full day of issues and forum troubleshooting, I discovered that my setup wasn't able to run the software. Tried to find help and the only answer I got was THERE WAS NO REFUND ON MONTHLY SUBSCRIPTIONS. So basically the take your money without providing support (the users do between each other) and when you find out you can't use the product, you still pay for 30 days. I clearly recommend Fusion360, as a lot of other users in my situation. Edit: I tried to reach the support once again since my issue wasn't answered and they don't answer anymore. After five unanswered mails, I deceided to abandon. I discovered today that the did not cancel my subscription as the say. Conclusion: aftersale will answer when they like your question and still lie to you. What a great service for a worldwide company...

As a long term professional Solidworks user, When I heard about the maker licensee it sounded perfect for my hope jobs. The first moth worked perfectly. Now I cant access the online portal to launch solidworks. I couldn't even access my login as it stated I didn't have access. So I re subscribed for this month as I presumed it wasn't rolling. Turns out I now appear to have two subscriptions and still no access. The following morning I seem to have access but when I click the Solidworks icon. Nothing loads. I have tried to contact Solidworks through the website, online chat, dealers and now an email address. None of which have responded and very helpful dealers cant support for Maker edition. Its really infuriating and have now spent two evenings without any success. Very poor for such a large company.