Bjoern
Not honouring my refund and non existent customer service
I have purchased a one year subscription of Solidworks. However, the usability of the software is very poor. The whole SolidWorks environment is very messy and it appears like patch after patch has been added. So I requested a refund which I am entitled to as promised by Solidworks. This refund still hasn't been paid to me. This is after more than 10 days and several requests. I only get automatic replies. The customer support is not existent to the point that it ends up being like a scam. Stay away. There are much better solutions on the market, especially if you are not invested in this product yet. Don't waste your time learning it.



