Eileen P.
overall excellent experience
Overall the site was easy to use, and I LOVED that everything was saved as I went. No worries about losing anything if not saved. It was pretty easy to figure out the basics of how to create the book. The template I used did not offer any option to be creative with using angled placement of text or photos, which would have really added to the final product. Not sure if there are other templates where this could be done. On the plus side, custom templates for pages were pretty easy to make. I was surprised when I placed the order and had both of my credit cards rejected without explanation. I eventually realized that, being a European company, a chip card was required. It would have been nice to know up front, or at least to have an explanation when my cards were rejected. The USA is unfortunately WAY behind Europe in using this technology, and many people don't yet have chip cards. I ended up having my brother pay, and coincidentally, 2 weeks later my new chip card arrived in the mail. One final little issue is that the book covers (I ordered 10 copies) are all warping a bit unless they have weight on top of them. Overall though, it was a great website to use. I'd recommend it to others, but would love to see these little issues addressed.


