societyspeaking.comReviews of societyspeaking.com

Really surprised at all the positive reviews, given my experience, which has been horrible. I ordered 4 T-shirts as gifts in May; they finally arrived in July, after I followed up multiple times with the company. I was thoroughly disappointed: Ts were poor quality, rough cotton; cut men's style rather than ladies, as ordered; too small of a fit, despite using the size chart; and one color was completely different than the one advertised. Obviously, I contacted the company's customer service to request a refund. To my surprise, I got nothing but a run-around of cut and paste responses, purposeful obtuseness, and avoidance of my questions about the quality of their product. They repeatedly told me to fill out their "claim form" - which didn't address my issue - and insisted that they couldn't offer a refund, despite being able to send more T-shirts. I have to say, this proves my reluctance to purchase from unknown retailers on the internet. The shoddy product is covered by a poor customer service model, one that clearly acknowledges the sad quality of the work by avoiding responsibility to the customer. I'd suggest avoiding this company and saving your money.

Total scam. I bought a mug at $19.99. They charged me $24.99 with no warning and refused to correct it saying prices change, even though I had a screenshot showing I agreed only to the lower price. Had to dispute with my credit card company.

I ordered two t-shirts over a month back. One finally arrived and the second one is still missing. Awful quality. Fruit of the Loom t-shirt with print so large that it goes below my abdomen. It looks ugly and cheap. I was so excited for these shirts and now I will need to use them as night shirts. Poor value for a $24 shirt. Save your money!

Society Speaking has the worst customer service of any company I have dealt with! We ordered a size M men's tee shirt based on the dimensions shown their website. When the M shirt came, it was a good inch and a half smaller than indicated on their size chart. When we tried to exchange it for a Large, but we were told that wasn't possible since their sizing was listed on their website. That is true, but the shirt they sent did not measure what the website showed. We even sent a photo of the shirt we received with a tape measure that showed the sizing was incorrect along with a copy of their website sizing. Because my husband liked the design of the shirt, I ordered him the L even though they would not make an exchange. Their terrible customer service did send a second M, but the sizing is still off. I do not understand why they would not make an exchange when their product does not match their sizing. Unless you are ready to have an extra shirt of the incorrect size, do not order from this company.