Tammy
Received faulty product 3 times
I order a mug for a friend which should have included her name. It was mailed with the name spelled incorrectly. I filed a claim and was sent a second one. Name was still incorrect. I filed another claim and asked if they will let me see a proof before mailing. They denied the request and mailed it again. Still incorrect. I now have 3 incorrect mugs that cannot be gifted to my friend. I filed a 3rd claim and asked for a refund. They denied me. I now am out of a usable product and my money. I will never use this company again! If I could figure out how to attach pictures, I would show all 3!


