Social CBD Reviews | Read Customer Reviews of socialcbd.com

Social CBD Reviews | Read Customer Reviews of socialcbd.com

Social CBD reviews

Showing 93 reviews with 1 star · Clear filters

Anis M.
Dec 21, 2019
It don’t work.
It don’t work.
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JLP
Dec 9, 2019
Poor Customer Service
I placed a CBD order and received the incorrect products in my order. Twice I have emailed the company to ask for help in regards to the incorrect shipment and so far no one has returned my email or called me. Because there is no contact phone number on their website one has to wait to hear from them.
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Edith C.
Dec 8, 2019
Package is lost
Package is lost. No replies to my email. Back hurts. Need cbd. Very sad.
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susan R.
Dec 6, 2019
I have tried to get an order question…
I have tried to get an order question answered since Monday and no response except saying a ticket was started. It’s frustrating when there is number to call.
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Jill K.
Dec 4, 2019
Web site poor to navigate
While I do not have a problem with the company or products , my 84 mother cannot get through their difficult website to navigate. I have emailed them for her and they have not responded- unless they do I will not order or recommend their products in the future
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Joy B.
Dec 2, 2019
NO CBD YET>>>I ordered and paid for second day…
I ordered and paid for second day delivery. The UPS tracking says it is still sitting at the shipper. The Social CBD has also charged my check card as of last Monday. So...no CBD but quick to charge my credit card. I am a long-time recurring customer of Cura Wellness and Select CBD. What has happened with this most recent change? I will need to find a new supplier. Both my emails have gone unanswered.
Response from Social CBDJan 10, 2020
Thanks for sharing this with us Joy! There is absolutely no excuse for the delay with your shipment. I see someone from our support team was able to get in touch and offered a solution. While we are aware this response is overdue, we think we could have done better. Please shoot us an email so our team can make your next experience a better one. Hope to hear from you soon.
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SG from C.
Dec 1, 2019
Easy and great product
Easy and great product
Response from Social CBDJan 10, 2020
Hey SG! We noticed your star rating and review don't seem to match. If you truly had a 1-star experience, please let us know how we could have made your experience better. You can reach our team any weekday at [email protected]. Thanks!
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Tresa C.
Nov 26, 2019
Bring back the old Select CBD patches
The Select CBD patches I bought at a dispensary in Las Vegas were fantastic. They were so comfortable that I couldn’t even tell I was wearing one, and would easily wear it 24 hours. Re-ordered online, and am so disappointed- they are different- transparent instead of flesh colored and uncomfortable- they wrinkle up and get ruined if you try to adjust it whatsoever- it will no longer stick. Very very disappointed in them. Whatever changes you made beyond just changing the name from Select to Social, change them back!
Response from Social CBDJan 10, 2020
Thanks for sharing this with us, Tresa! We did change the patches to a transparent adhesive. This was done with diverse skin-tones in mind so more people have the opportunity to use the patch and hide them if they feel the need to. However, you should be just as comfortable -- if nor more, when wearing the new patches. We do see someone from our support team was able to make this right for you. If you would like to give them another chance, we would be happy to help with that. Shoot us an email so we can continue this conversation.
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