Chad N.
Great customer service
Great customer service. Very responsive and helpful

Founded in 1936, The Southern Bank has served as a reputable and reliable community lender in its Northeast Alabama footprint for over 80 years. While working locally with small and medium-sized businesses, The Southern Bank recognized the consistent need for non-traditional commercial lines of credit. In response, The Southern Bank developed altLINE, an Accounts Receivable based financing platform for commercial customers.Operating within an FDIC insured and state regulated bank, altLINE provides customers the flexibility of an independent financing company with the cost advantages and service people expect from a community bank. altLINE partners with commercial bankers, accountants, business advisors, and other intermediaries nationwide to deploy its specialty lending capabilities wherever it may be needed.To learn how we can help your business or client, contact us today.
altLINE by the Southern Bank Company (sobanco.com) has 68 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Claim this listingInvestments & Wealth · Wetumpka, Alabama
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Showing 64 reviews with 5 stars · Clear filters
Chad N.
Great customer service. Very responsive and helpful
Michelle H.
Very helpful and they truly care about you and your business. So glad I chose Southern Bank!
Wellman's Medical S.
We're a new start up company we have been so thankful for our relationship with altline. From our initial contact seeking information everyone at The Southern Bank has been wonderful. The information and sign up process was smooth and quick right through running our first invoices and payroll. Could not be happier.
Ariel D.
As a staffing agency owner, I have had my fair share of rocky experiences with various factoring companies in the past. Dealing with hidden fees, subpar service, and exorbitant rates has become all too familiar. However, my encounter with The Southern Bank Company has been a complete game-changer. From the moment we started working with The Southern Bank Company, it was evident that they were not just another factoring company. They went above and beyond in every aspect, truly acting as a reliable partner in our business journey. Their commitment to looking out for our best interests was unparalleled. One aspect that sets The Southern Bank Company apart is their exceptional customer service. Our dedicated account manager has been an absolute pleasure to work with. Both Tywanna and Kelley possess a rare combination of patience, sharpness, thoroughness, and kindness. Whenever we had questions or concerns, they promptly addressed them, ensuring that we were fully informed and comfortable throughout the process. Their level of professionalism and attentiveness is truly commendable. One of the most significant advantages of working with The Southern Bank Company has been their transparency. Unlike previous experiences, there were no hidden fees or unexpected surprises. They provided us with clear and concise information, enabling us to make informed decisions regarding our financing needs. This level of transparency instilled trust and confidence in their services. Moreover, the rates offered by The Southern Bank Company were fair and competitive. They understood the financial challenges faced by staffing agencies and worked with us to provide a solution that aligned with our requirements. Their flexibility and willingness to accommodate our specific needs were truly appreciated. I wholeheartedly recommend The Southern Bank Company to any staffing agency in search of a reliable and trustworthy factoring partner.
Kris V.
They are always very spot on about information needed whatever the case may be. I always get prompt responses from them. The communication is great. Doing business from them has always been super smooth and easy.
Camron M.
Sobanco has been a fantastic partner as we grow our business. They're always clear in their communication reliable with their service, and have demonstrated fast response times to inquiries and needs. Sobanco continues to be our trusted source of capital as our business grows.
Cedric H.
Initially we were nervous going into the partnership but I’m so glad we made the decision. Great experience. Excellent customer service. Extremely detailed but also simple to navigate.
Aaron P.
My experience with altLINE's invoice factoring service has been exemplary. Their understanding of my industry has facilitated a seamless and efficient funding process. Based on their professionalism and customer service, I would recommend altLINE to other businesses looking for invoice factoring solutions