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snow-grass.com (snow-grass.com) has 61 customer reviews on Five Star Index, with an average rating of 1.7 out of 5.
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Elaine W.
Ordered the stretch pants and they are tiny. They won’t give you a return address or refund. Don’t trust this site. It’s not a true size and you can’t return the items. They just told me to give them as a gift to someone they fit. It’s a scam. Don’t order anything from them.
Federica R.
They stole money.. don’t buy please!!!
Kathleen R.
I ordered 3 pants the size should have been 42-46 cost 23.95 per pants. I measured pants fully stretched was size 40. Way smaller than advertised. Emailed several time finally agreed to refund as sending them back would be very costly- thought I was buying from USA not the case needs to go back to china. GAVE ME 5 DOLLARS BACK- NO ANSWER TO WHERE IS THE REST. Paid with Pay Pal put in for a case against them. Will be ok with eating cost of shipping and tax just want purchase price back. Will be donating pants to a shelter.
Shannon M.
I purchased pants for a total of $73+ and when they came in I was quite excited until I held them up and was shocked that their plus size was Canada's petite size. My estimate would be approximately 27" waist/ size 2-3. When contacting the business about returning them because they were too small she advised me that they would not except the return but would reimburse me a whopping $9 stating that I could find someone to give them to or resale. After a dozen emails and getting nowhere I have decided to let my financial institution to do what they can and to flag this business on a growing list that is shared between banks and credit card companies. It's really sad that people are setting up businesses online and have NO values or respect for those customers that took a chance and bought merchandise from them. I DONT RECOMMEND PURCHASING FROM THIS ONLINE STORE
Darin H.
I’m super disappointed. The sizes were not accurate. And when I asked them to correct the issue they refused. May I suggest that you steer clear of buying anything for this organization. I so wish I would have been given this fair warning.
Ludette S.
I order and paid $14.99 EXTRA for 7 day shipping that was 15DAYS ago and still have not received that package , the pants have just arrived to US customs , and they don’t respond to reimbursing the extra money I paid for 7 day shipping after multiple emails. It’s terrible that they would want a bad review over $14.99 or more ship the package as promised. This is not a way to do repeat business. This is the tracking email
Linda K.
They are the worse company ever. I have sent several emails trying to find out how to return a product and all they do is avoid the question.
Anita F.
This company is a SCAM. I ordered the glass repair resin kit and did receive the whole kit. Now fighting to get a return address so I can return the product but instead they offer me a $2 USD refund when I don't accept, they bump it up to $4 USD. After 10 emails, they still have not provided the return address. Don't buy from this company. I wish I would have read the reviews first. I'm going to be more cautious next time I buy something off Facebook.
