For 42 Years now, Smith Thompson Security respects your freedom and your wallet. While other wireless companies lock you into contracts with high monthly fees and slow service, we want you to stay because you want to, not because you're forced to. That is our motivation to always serve your family with friendly, fast, and affordable alarm monitoring. We have never increased our $16.95 monitoring rate, ever! And we also offer the best flat rate of $ 29.95 for Home Automation Systems.
Smith Thompson Home Security (smiththompson.com) has 457 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Showing 426 reviews with 5 stars · Clear filters
Jorge C.
Smith Thompson in my opinion is better than ADP at half the cost of the monitoring rate. I have experienced nothing but good service from both their customer service reps and installation tech. The installation was on-time, fast and the tech explained everything we need to know to use our alarm system. I would highly recommend to all my family and friends!
M D.
Thankful to have an inexpensive and reliable alarm monitoring service. From scheduling our appointment to the installation of the ST equipment, everything has been great.
Scott Ellis F.
Had an alarm system in the house. The contract just ended. Shopped for monitoring companies & saw Smith Thompson ad in a flier in the mail. They were much cheaper than resuming the contract with the company that did the installation. Great technician came to the house. very friendly & explained everything to me. Asked for 2 changes that took about a minute each. He also explained a better way to set the alarm... turns out I was doing it wrong all the time. Much easier now! Highly recommended
Travis S.
Bruce, the installer, was amazing....very courteous, knowledgeable and very helpful. He gave me many options and worked with me to make the right decision for my home.
Joe G.
Installation was fast and tech was friendly and knowledgeable. Service is great and prices are low. Highly recommend.
Diana T.
I am new to ST Home Security and the reason I switched from Hawk Security is: Mark stands behind his promise of keeping prices low and they are locally based in Plano. Very good reasons you should trust Mark and his company for your home security needs too.
Keith
I contacted ST on recommendation of a friend due to high cost of monitoring with Monitronics. ST came out quickly and installed a wireless system. I will break even with the installation cost in 10 months. After that it is savings in my pocket every month. A newer and better system for less monthly out of pocket was a no brainer. Really, how hard is it to monitor an alarm? So why pay the crazy cost?
Jmatson
Installation was a breeze and tech was very knowledgeable and friendly. I've set off my alarm a few times by accident and there was no delay in calling me and they were friendly also!