For 42 Years now, Smith Thompson Security respects your freedom and your wallet. While other wireless companies lock you into contracts with high monthly fees and slow service, we want you to stay because you want to, not because you're forced to. That is our motivation to always serve your family with friendly, fast, and affordable alarm monitoring. We have never increased our $16.95 monitoring rate, ever! And we also offer the best flat rate of $ 29.95 for Home Automation Systems.
Smith Thompson Home Security (smiththompson.com) has 457 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Showing 426 reviews with 5 stars · Clear filters
Peter in Plano T.
My sister told me about Smith Thompson a year ago, but I was stuck in a contract with ADT. I was not happy with ADT because of the constantly increasing rates. My contract finally expired and I quickly switched to Smith Thompson. The technician switched me over in an hour and took the time to answer my questions and explain every thing to me. I am now paying half the price for the same service. What a great service! Peter in Plano TX.
A R.
I was with ADT/Brinks for almost 10 years. My rate went up one too many times and sometimes when I would trip the alarm ADT wouldn't call me. So I decided to start shopping. A friend referred me to Smith Thompson and it sounded too good to be true -- a locally based security company that provides the same services as ADT however it never raises its rates. The technician that did the Smith Thompson install was professional and courteous. I'm so happy I've switched and when people ask me about my security company I always tell them to check out Smith Thompson.
Stacey Lee D.
We were with another Security company for years and got tired of the overpriced monitoring and equipment upgrades. We shopped around and found Smith Thompson to be a perfect choice. The Tech that set our service up was very polite and knowledgeable. We are very happy with our new service and price with Smith Thompson.
Rose G.
So professional! Other company told me I needed new system. STS came and changed a battery and changed over my monitoring system for free. And monthly fee is way better too!! Feel so confident in them.
Jason H.
I have been a Smith Thompson customer for over three years. During that time, I have moved to a new home. I was expecting a hassle in trying to set up monitoring for my new address while continuing monitoring for my old address during the relocation process, but there was no hassle!!! They understood what I was trying to do in keeping monitoring on at both addresses and make the process of moving my service painless. Thanks, Smith Thompson.
Tink M.
I highly recommend Smith Thompson. I have been with them for almost a year and I must say that I have been completely satisfied! When the installation tech came out he was very informative and didn’t mind answering the million questions I had about the system that he was installing. The things I love most is the affordability with no cancellation fee, excellent customer service, and being able to control my alarm from my phone. I have no complaints!
kenny K.
Great home security monitoring company with absolutely no contracts! I couldn't imagine going with another company that forced you into a 24-36 month contract. The tech that was sent out to do my install and hook up was great. Very personable, professional and knowledgeable. He made a comment about the velvet Elvis painting above my fireplace that sparked a nice 20 minute conversation. I cannot recommend Smith Thompson enough
Phong H.
Quick installation and friendly technician who was open to questions. Affordable rates for piece of mind of home security